Medical Assistant Front Desk, Customer Service Representative

Michelle R Johnson *** */* East End Road Bellamy, AL 36901

205-***-**** **********************@*****.***

Certifications

NCCT Medical Assistant

NCCT Phlebotomy Technician

First Aid/CPR

OSHA

Skills

Vital Signs Phlebotomy EKG’s Patient History

Anatomy and Physiology Injections Hematology Urinalysis

Medical Terminology Billing and Coding Centrifuge EMR/EHR

Front Desk Administration Benefit Verification Pharmacology HIPAA

Medical Asepsis Law and Ethics Physical Exam POCT

Education

Star Career Academy April 2014- November 2014

Egg Harbor Township, NJ Medical Assistant Program

•GPA 4.0, Honor Roll, Student Ambassador

Performance Training Institute March 2010- April 2011

Toms River, NJ Medical Office Technology/Medical Billing and Coding Program

Clinical Externship

Neurology Institute of South Jersey October 2014- November 2014

Galloway, NJ Medical Assistant Extern

•Obtained patient history

•Obtained and documented vital signs

•Entered data in EMR

•Assisted with front desk administrative duties

•Handled Pre-Certifications for MVAs and Workman’s Comp

Employment

Neurology Institute of South Jersey November 2014- February 2015

Galloway, NJ Medical Assistant

•Obtained patient history

•Obtained and documented vital signs

• Entered data in EMR

•Assisted with front desk administrative duties

•Handled Pre-Certifications for MVAs and Workman’s Comp

•

Atlantic Pulmonary & Critical Care

May 2015 -April 2017

Galloway, NJ

Medical Assistant

•Obtained patient history

•Obtained and documented vital signs

•Provide excellent customer service

•Entered data in EMR and ordered Medication and listed Medication

•Traveled to different Location with my Doctor

•Transported supplies and Medication to satellite’s Office

•

Enchanted Tax Services

January 2009-Present

Bellamy,AL

Tax Preparer/Owner Manager

Assist customers with yearly tax preparation and submission

•Manage administration of office, including bookkeeping and monetary transactions

Vineland Developmental Center February 2003- July 2006

Vineland, NJ Direct Care

•Assist physically and mentally disables women with daily living activities

AON

September 2021- December2021

Bellamy AL

Benefit Counselor

. Answering Inbound customer calls on benefits enrollment

. Making Outbound calls to customers to help answer customer service question.

. contract work at home job

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