Housekeeping Supervisor Pick Up

KITENDA HASSAN

Date of birth: **/**/**** Nationality: Ugandan Gender: Male

Phone number: +256-********* (Home) Email address: *************@*****.*** LinkedIn: linkedin.com/in/hassan-kitenda WhatsApp Messenger: +256*********

Address: Kampala,uganda, kawempe tula Road, kampala, 00000, kampala, Uganda (Home)

You can provide a description of yourself here...Am strong and tested, desire to develop my career into a position of

increased responsibilities and performance challenges with the aim of ensuring the organization exceeds customer’s expectation and maximizing shareholders value . Determined to work under pressure and willing to relocate any country, seeking new opportunity time to time 08/02/2023 – CURRENT kampala, Uganda

HOUSEKEEPING SUPERVISOR FOUR POINT BY SHERANTON

• Inspect guest rooms prior to checking- in complaints regarding housekeeping then take corrective action

or in pick up status

• Plan schedules for housekeeping staffs and Hand out individual work assigning

• Issue supplies to housekeeping staff at the beginning of each shift clean rooms, lounges, lobbies, bathrooms and hallways. And attending guests

• Supervise room cleaning and replenishing duties

• Dust and polish wooden surfaces, furniture’s, and check light bulbs fuses and all maintenances. Replenish bathroom and mini bar supplies

• Report to Executive housekeeper and assistant Executive.

• Train new staff.

• Assign task and inspect areas worked on.

Take stock to ensure that an adequate number of supplies are present. Recommend promotion and dismiss.

Investigate Making duty roster and updating discrepancy, Making sure all master keys proper handover. Arranging shift.

Supervising the junior staff to make sure everything goes on smoothly. Giving reports about the status of the rooms and keeping records of lost and found. To check grooming of room attendant on daily basis 01/01/2019 – 31/12/2022 Doha, Qatar

HOUSEKEEPING SUPERVISOR DUSIT INTERNATIONAL HOTEL (QATAR)

• Ensuring that the number of towels and fresh linens for the rooms are and having extra garbage bags, soap to replace the already used ones.

• Removing and replacing bed linens each day as per the Hotel.

• Stripping the room when the guests check out and removing the towels and liners to the laundry and remove garbage if left behind.

• Emptying the garbage room cans every day and placing new liner any garbage around the floor.

• Cleaning the bathrooms, sink/shower/tubs and toilets every day.

• Dusting the rooms and their items like tables, lampshades, clock, phones and television.

• Reporting the missing items from the room to the hotel management. ABOUT ME

WORK EXPERIENCE

10/01/2005 – 10/12/2007 kampala, uganda, Uganda

DIPLOMA IN HOTEL MANAGEMENT Makerere university

01/02/2001 – 12/10/2003 kampala, uganda, Uganda

CERTIFICATE IN PLUMBLING WORK Mutesa 1 Royal university Mother tongue(s): LUGANDA

Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken

production

Spoken

interaction

ENGLISH C2 C2 C2 C2 C2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user SKILLS

: Time management

: Attention to detail

: Decision -making

: self motivation

: communication

COMPETENCIES

• Fully Computer literate with skills in Microsoft packages, PowerPoint, Internet.

• Excellent interpersonal and customer service skills.

• Good analytical skills with a kin eye for details.

• Good negotiation skills, Capable to interact with people.

• Excellent interpersonal and communication skills. Hobbies

• Meeting new people

• Reading novels and newspapers etc.

• Learning something new

• Listening to music.

EDUCATION AND TRAINING

LANGUAGE SKILLS

ORGANISATIONAL SKILLS

COMMUNICATION AND INTERPERSONAL SKILLS

HOBBIES AND INTERESTS

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