Customer Service Security Guard

UMANG JANI

Kamloops, BC

P: 250-***-****

E: *************@*****.***

Professional Summary

Dedicated and result-driven professional with 5 years of experience in automobile sales and 3 years in

banking, including insurance sales. I am seeking a challenging position in customer service where I can

utilize my customer service and regional management skills to contribute to the growth and success of

the organization.

Highlights of Skills

• Class 5 license

• Excellent customer service and communication skills

• Team leadership and Time management skills

• Brand promotion and customer delight

• BC Security Guard license

• Good physical strength and physical fit

• Some maintenance experience and lifts to 100 pounds

• Microsoft excels, Strong Skills and Negotiation Skills

• Food Safe Level 1 certificate

• Power tool experience

Work History

Tirecraft, Tire technician March 2023 – Till now

• Acquired skills in Mount and dismount tires in cars and trucks

• Acquired skills in repair tires, balancing and changing tires in cars and commercial trucks Mobil 1 lube

express and tires, Upper technician October 2022 – February 2023

• Acquired skills in changing oil in cars

• Filter changing in cars

• Check all type of fluid and filters in cars

• Changing tires in cars

Lapper security, security guard Dec. 2022 – March 2023

• Acquired skills in Customer Service, critical thinking, Problem Solving and Communication in

security company.

• Used critical thinking skills to choose patrol routes and locations and implement the most

appropriate emergency response measures

• Submit reports of daily surveillance activity

• Monitor surveillance cameras

• Report any suspicious behaviors and happenings

Tata Aia life insurance company, Relationship manager May 2021- August 2022

• Sold various insurance products to bank customers, including life insurance • Advised

customers on the best insurance options to suit their individual needs and financial situations

• Consistency met and exceeded sales targets, achieving recognition for top performance within

the branch

Hdfc life insurance, Corporate Agency Manager September 2019 - March 2021

• Managed a team of customer service representatives to ensure exceptional service delivery and

customer satisfaction

• Developed and implemented strategies to increase insurance sales and achieve monthly targets

Kiran Motors Maruti, senior sales consultant January 2017- August 2019

• Acquired skills in selling new cars

• Customer service Management

• Executive and managerial positions

• Assisted customers in selecting and purchasing new and used vehicles, providing information on

features, financing options, and warranties

• Consistency met or exceeded monthly sales targets, earning recognition for outstanding sales

performance

Kataria Nexa, Sales Consultant March 2016- January 2017

• Built and maintained strong customer relationships, resulting in repeat business and referrals •

Acquired skills in selling new cars

• Customer service Management

• Executive and managerial positions

Emerald Honda, Sales Executive February 2014- January 2016

• Acquired skills in selling cars

• Further bifurcated as 1 year as a sales consultant and 1 year as a team leader

Education

• Bachelor's in commerce

May 2015

Contact this candidate