Customer Service Quality Assurance
Resume:
Stephanie Fisher
Otter Lake, MI
***********.**@*****.***
1. I am a very friendly, and outgoing person
2. I have several years of quality assurance, customer service, and management skills 3. I love to work with the public, but I am also capable of working alone 4. If given the chance, I believe I would be a great asset to any company, and help them grow Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Quality Control Inspector
ALBAR INDUSTRIES - Lapeer, MI
January 2022 to Present
1. Actively meet assembly goal’s
2. Responsible for shipping and packing duties
3. Ensure parts are sanded properly before being assembled to paint 4. Sand defect’s out of part’s
5. Keep count of daily time’s and production of part’s 6. Run computer system to scan part’s in and out of system 7. Inspect part’s
8. Make sure product was free from defect’s
Key Holder
CAMPUS DEN - Mount Morris, MI
August 2021 to January 2022
1. Greet customer’s
2. Stock
3. Complete in-store purchase’s
4. Handle in-store return
5. Sign up customer’s for Reward’s program
6. Open/ close store
7. Travel to different store’s and assist where needed 8. Banking
Assistant Store Manager
New York & Company - Birch Run, MI
April 2012 to July 2020
1. Worked in sales, selling woman’s clothing
2. Greeted customer’s
3. Offered knowledge about product’s and sale’s
4. Provided outstanding customer service and ensured guest satisfaction 5. Drove sale’s through appealing visual display’s 6. Unloaded, sorted and handled New York and Company merchandise 7. Managed cash deposit’s
8. Managed dressing room
9. Open/ closed store
Education
High school or equivalent in General Studies
Lakeville High School - Otisville, MI
September 1989 to December 2000
Skills
• Customer Service (7 years)
• Cash Handling (10+ years)
• Inventory (7 years)
• Retail (7 years)
• Sales (10+ years)
• Conflict Management (10+ years)
• Payroll (6 years)
• Quality Inspection (3 years)
• Quality Control (3 years)
• Assembly (3 years)
• Packaging (3 years)
• Assistant Manager Experience (7 years)
• Manufacturing (3 years)
• Quality Assurance (3 years)
• Calipers (3 years)
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Time management
• Basic math
• Continuous improvement
• Warehouse experience
• Leadership
• Conflict management
• Microsoft Access
• Warehouse supervisor experience
• Customer service
• ISO 9001
• Store management
• Retail sales
• Payroll
• Cash handling
• Quality control
• Quality assurance
• PPAP
• Computer skills
• Laboratory experience
• English
• Precision measuring instruments
• CNC
• Hi-Lo
• CAD
Certifications and Licenses
Driver's License
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