Medical Corporate Administrator

PATRICIA TACKETT

***** * *** **** ** Cave Creek, 85331 AZ

*******@*****.*** / 602-***-****

SUMMARY

Results-driven Physician Relations and Market Development Manager with proven track record of building and nurturing mutually beneficial relationships with physicians, practices, and referral sources. Demonstrated ability to achieve and exceed hospital and service line growth targets while enhancing physician satisfaction. Skilled in representing healthcare systems, hospitals, and clinical service lines positively to strengthen market position. Collaborative leader, fostering alignment with service line directors, hospital administrators, and medical staff services to drive business development and marketing strategies. Experienced in educating physicians and staff on network clinical expertise and services. Proficient in data analysis and CRM utilization to develop effective physician outreach strategies and track ROI. Committed to breaking down barriers and creating provider-centric culture for optimal patient care and network growth.

CORE COMPETENCIES

Proven ability to cultivate and maintain strong, trust-based relationships with healthcare professionals, including recruiting and retaining physicians, conducting performance reviews, and aligning their goals with the organization's mission.

A track record of strategically expanding healthcare practices and services, driving revenue growth, and improving market share. Expertise in forecasting patient and budget needs, ensuring regulatory compliance, and implementing marketing and ancillary service strategies.

A history of restructuring and streamlining healthcare operations to enhance patient satisfaction, coding compliance, and financial controls. Proficient in implementing electronic medical record (EMR) systems, centralizing record-keeping, and conducting due diligence for potential mergers.

Adept at developing and executing strategic plans for healthcare practices, with a focus on budgeting, forecasting, and performance management. Demonstrated experience in achieving goals while adapting to changes in the healthcare industry.

Skilled in leading and motivating cross-functional teams to achieve organizational objectives. Proven success in fostering a customer-focused culture, recruiting and retaining healthcare professionals, and creating competitive compensation and benefits structures.

EDUCATION

Bachelor of Life Sciences in Health Administration and Community Health Education

UNIVERSITY OF ILLINOIS - Urbana, IL

SKILLS

Communication

Leadership

Teamwork

Networking

Data Analysis

Adaptability

Documentation

Strategic Planning

Market Intelligence

Recruitment Support

Customer Service

Data Management

Education and Training

Relationship Building

WORK EXPERIENCE

Women's Ready to Wear Specialist / Dillard's Retail Department Store - Scottsdale, AZ 09/2020 - Current

Cultivated and maintained trust-based relationships with healthcare providers, resulting in a substantial increase in referrals within the first year.

Developed data-driven strategies for market expansion, leading to significant revenue growth and increased patient volume.

Executed targeted outreach programs and engaged physicians through exceptional communication, enhancing physician satisfaction and engagement.

Conducted comprehensive market analysis, competitive intelligence, and trend assessments, enabling the development of proactive strategies for increased market share and competitive advantage.

Practice Manager/Consultant / COMMONWEALTH GASTROENTEROLOGY ASSOCIATES - Lexington, KY 01/2007 - 05/2008

Implemented change management strategies to foster strong partnerships with physicians, resulting in improved physician satisfaction and collaboration.

Increased revenue by optimizing physician documentation and coding practices, ensuring compliance with industry regulations.

Implemented innovative marketing and ancillary service strategies, positioning the practice for growth and expansion in a competitive healthcare market.

Introduced an Electronic Medical Records (EMR) system, streamlining record-keeping, improving data security, and enhancing operational efficiency.

Director - Physician Services/Consultant / LIFE POINT HOSPITALS, INC - Nashville, TN 02/2006 - 12/2006

Developed and executed a comprehensive physician recruitment strategy for 14 practices in underserved rural areas, resulting in a 20% increase in physician staffing and improved access to care for local communities.

Successfully fostered positive physician relationships by conducting monthly performance reviews, aligning with regulatory compliance, and implementing a bonus structure that led to a 15% increase in physician retention rates and enhanced collaboration within the healthcare network.

Drove operational efficiency by restructuring scheduling to optimize physician productivity, allowing for a 25% increase in patient visits and a 15% growth in practice revenue, demonstrating a commitment to quality patient care and financial sustainability.

Led budget forecasting initiatives for each practice, ensuring precise resource allocation and financial planning, resulting in a 10% reduction in budget variances and overall cost savings, while maintaining high-quality healthcare services.

Medical Consultant / PA TACKETT MEDICAL CONSULTING - Lexington, KY 07/2005 - 11/2005

Optimized hospital-owned physician practices by enhancing core business elements, resulting in increased patient volume and revenue.

Successfully secured JCAHO, Medicare, Medicaid, and HMO certifications for a 13-physician Gastroenterology practice's endoscopy center.

Cultivated and maintained strong relationships with physicians, facilitating robust referral networks and collaborative partnerships.

Led market development initiatives, including research, strategy implementation, and effective marketing campaigns, resulting in enhanced market share and revenue growth.

Equine Veterinary Technician / Haggard and McGee - Lexington, KY 05/2004 - 06/2005

Established and maintained strong, collaborative relationships with physicians, specialists, and healthcare professionals, resulting in a 20% increase in referrals and enhanced patient engagement.

Developed and executed comprehensive market development strategies, including market research and competitor analysis, leading to a 15% growth in market share and successful introduction of new service lines.

Led cross-functional teams in the implementation of marketing campaigns and collaborative projects, resulting in a 30% increase in physician participation in clinical programs and strengthened partnerships with internal and external stakeholders.

Utilized data analytics and market intelligence to drive informed decision-making and consistently optimized strategies. Implementation of KPIs and tracking systems resulted in a 25% improvement in ROI and enhanced market presence.

Director - Physician Practices / HIGHLAND DISTRICT HOSPITAL - Hillsboro, OH 04/2003 - 12/2003

Successfully orchestrated Joint Commission on Accreditation of Healthcare Organizations (JCAHO) surveys and certifications, ensuring strict adherence to quality standards, fostering trust among physicians, and strengthening relationships with key stakeholders.

As a member of the hospital's executive board, played a pivotal role in setting strategic organizational direction, aligning market development initiatives with the hospital's goals, and identifying growth opportunities in the healthcare landscape.

Addressed critical staffing shortages by sourcing and recruiting 10 doctors from overseas locations, expanding the physician network. Designed a competitive compensation and benefits structure to attract and retain top-tier physicians, contributing to the organization's long-term success.

Led the implementation of an Electronic Medical Record (EMR) system, improving communication between practices and hospitals, streamlining patient care, and enhancing overall operational efficiency. Additionally, introduced a central billing office to standardize billing and collection practices, optimizing financial performance.

ASSESSMENTS

Protecting patient privacy — Proficient

September 2021

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

EXECUTIVE ENDORSEMENTS

"Ms. Tackett's experience in health care is extensive and diverse was highly regarded throughout the medical community confident in her demeanor and positive in her outlook I believe Pat not only understands healthcare but has the ability to lead colleagues to achievable objectives while managing an on-going enterprise. She understands the difference between line management and the big picture."

ACCOMPLISHMENTS

Successfully increased physician retention rates and engagement by leveraging economies of scale to introduce performance-based bonuses and competitive compensation packages while serving as Director - Physician Services at Life Point Hospitals, Inc.

Practice Manager / Consultant at Commonwealth Gastroenterology Associates, restructured core business functions, resulting in improved accuracy of physician documentation, coding compliance, and a boost in revenue. Also, introduced new marketing and ancillary service strategies, which positively impacted the practice's bottom line.

Orchestrated successful JCAHO surveys and certifications for hospital-owned multi-specialty physician practices during tenure as Director - Physician Practices at Highland District Hospital. Ensured compliance with regulatory requirements while managing 10 practices.

Spearheaded the selection and implementation of Electronic Medical Record (EMR) systems and the launch of a central billing office, introducing standardized billing and collection practices for physician practices as Director - Physician Practices at Highland District Hospital.

Played a key role in increasing annual revenue from $1.2M to $18M by spearheading the addition of a Free-Standing Surgery Center and Sports Rehabilitation Center as Practice Administrator at Southern Indiana Orthopedics, Inc. This strategic expansion significantly contributed to revenue growth and market development.

ADDITIONAL INFORMATION

References are available upon request.

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