Customer Service West Valley
Resume:
iupeli Saili
West Valley City, UT *****
*********@*****.***
I Iupeli Saili, am certain that I will be a great asset to this company when given the oppurtunity. I strive daily to give all that I have to complete what I begin. I believe in teamwork, respect and never letting anyone down. I am a self motivator, honest, hard worker. I am a fast learner. I challenge myself each day to be a better person/worker. When I'm given this position, I am certain that I will strive each day to give my expertise, skills and time to this position to build in the expansion of this company. Authorized to work in the US for any employer
Work Experience
Payment Specialist
Select Portfolio Servicing, Inc - West Valley City, UT December 2019 to November 2023
making sure the client knows about payment dates, also helping with options on how to get the client back to current Payments, escrow documents, collection Assistant Gen. Manager
Holiday Inn Express & Suites - West Valley City, UT December 2017 to October 2019
Customer service is everything. taking care of our customers in every way. Helping with front desk, pool area, concession, on the phone with Managers from all IHG hotels, Laundry, and making sure our night audit is correct. and always keep our staff happy. Customer Service Associate
Barrick Gold Mine - Cortez, NV
July 2009 to November 2016
I received and shipped everything through oracle. I used a forklift to unload and reload trailers. Safety is the most important aspect to me and the co-workers that I work with. I dealt a lot with MSHA inspections. I was a team lead over 16 employees. Training the employees of the duties and importance of company policies: (performing cycle counts, kitting, safety meetings, ppe also making sure that every employee's certification was certified and current in using the Bendis, Rollicks, Haul trucks and Forklifts, (sit downs & stand ups). Warehouse Supervisor
Mount Olympus Waters - Salt Lake City, UT
August 1996 to May 2009
Supervised the warehouse of 27employees. I also assisted in loading trucks on time using stand up forklifts and reach forklifts. Verified the right products were loaded by loading papers and by visual inspection. There were times when machines were inoperable so, products were loaded manually by hands.
Received shipments. Everything was based on time and accuracy. Lift 50-100lbs. Used a palletizer to shrink wrap the finished products to be shipped out daily. Education
High school diploma in Accounting
American Samoa Community College
April 1992
High School Diploma
Samoana High School
June 1990
Westmont High School - Stockton, CA
Skills
• EXCEL (Less than 1 year)
• FORKLIFT (Less than 1 year)
• MICROSOFT WORD (Less than 1 year)
• Night Audit
• Basic Math
• Warehouse Supervisor Experience
• Math
• Financial Report Writing
• Accounting
• Escrow
• Oracle
• Accounts Receivable
• Microsoft Excel
• Customer service
• Financial services
• Machine learning
Additional Information
Skills / Equipment:
Attention to Detail Critical Thinking Microsoft Word Backhoe/Trackhoe Email Problem Solving
Basic Math EXCEL Reading Comprehension
Bilingual Other Forklift Teamwork
Bilingual Spanish Hand-Eye Coordination Time Management Computer Skills
Drive Haul Trucks, Trailers
Food Handlers Permit
Quality Control
Sales
Stand up/Sit down Forklifts
Electric Pallet Jack
Supervisor
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