Data Entry Customer Service
Resume:
Angie Ivey
Clerical (Precinct Officer)
Winston-Salem, NC 27127
********@*****.***
Willing to relocate: Anywhere
Work Experience
Patient Service Representative
Wake Forest Baptist Health Medical Center - Winston-Salem, NC March 2016 to Present
• Check in patients and check them. Reschedule appts
• Verify insurance
• Send messages to Doctors and Nurses
• Customer Service
Office Manager
Miracle Ear
October 2011 to December 2013
- supporting company operations by maintaining office systems
• Maintained office files
• Answering Phones for 4 satellite offices
• Scheduled appointments
• Prepared contracts between patients and hearing specialists
• Ordered hearing aid supplies/office supplies
• Assisted with cleaning hearing aids
Data Entry/Clerical/Filing
Robert Half International
April 2008 to July 2008
• Responsible for pulling EOB's (Explanation of Benefits)
• Ensured information was ready for process refunds for patients Patient Services Coordinator - liaison between patients' and healthcare organization
Maplewood Family Practice
December 2006 to July 2007
• Responsible for timely and accurate recording of patient demographics
• Verified insurance
• Scheduled appointments
• Responsible for taking inbound calls
Donor Center Coordinator
North Carolina Eye Bank
January 2006 to June 2006
- communicate with families and health team to ensure documentation
• Entered all donor data from correspondence and online transaction in donor database on a daily basis and maintains accurate hard copy and electronic files
• Verified information with Department of Motor Vehicles and family members of organ donation Unit Secretary
North Carolina Baptist Hospital
December 2002 to January 2006
- performed duties to maintain an organize healthcare office
• Responsible for transcribing Physicians' orders
• Ordering patient supplies, transferring of patients
• Entering patient billing and discharge information
• Break down medical charts for record keeping and coordinate billing
• Clear communication with clinical staff to ensure appropriate patient information Education
Criminal Justice
Kaplan University
August 2008 to February 2012
Certification in Medical Office Administrative
Davidson County Community College
May 2005 to August 2005
Certification
Forsyth Technical Community College
May 2003 to August 2003
Skills
• Transcription
• Medical Scheduling
• Insurance Verification
• 10 Key Data Entry
• Customer service
• Computer skills
• Data entry
• Medical terminology
Additional Information
Computer Skills:
• MS Office (Word, Excel, Power Point, Outlook) 2007, 2008, 2010
• Fax, Printers, Scanners, Copiers, 10-key data entry
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