Customer Service Entry Level

Vicki Weber

Egg Harbor Township, NJ

**********@***.*** - 609-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Casino dealer

Borgata Hotel Casino and Spa -

June 2003 to June 2013

Pit Manager

Caesars Entertainment - Atlantic City, NJ -

May 1979 to December 2002

Responsibilities

Responsible for the operation of several pits or sections of the casino. This includes the floor supervisors and dealers as well the bankrolls on the tables and the credit transactions of the customers.

Accomplishments

As I earned promotions along the way, I never forgot what it meant to be at the entry level. In other words, with each promotion I didn't miraculously think I knew more than I did yesterday. This resulted in mutual respect and a smooth running operation. Skills Used

I must admit there's no one better in customer service than I. I know how the customer feels. And I know they like to talk about themselves. And I accommodate them. That also includes employees, who are internal customers.

EDUCATION

BA

Rider University

SKILLS

Excellent customer service.

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