Front Desk Business Process

OHANUGO, ESTHER OGECHI

Contact Address: Ezioha, in Eziama Obiato, Imo State Nigeria

Phone: 081******** Female/Single/DOB: 29/Oct/1993/Email: *************@*****.***

ACCOUNTS FINANCE

I am an adaptable, motivated, responsible and resourceful skilled graduate with proven record of sound experience in accounting and finance, with a track record of dependability and a reputation for integrity. Seeking to provide top quality professional service on financial and managerial matters in a challenging and merit- driven work environment with opportunities for career development and advancement. CORE COMPETENCIES

Account Payable/Receivable Mgt.

Variance & Trend Analysis

Accounting Operations

Cash Management

Business Process Improvement

Excellent in Communication

Sound logical reasoning

Computer Navision

Team Player

Microsoft Word

Microsoft Excel

Accounting Software’s

WORK EXPERIENCE

STEP 1 Medical Diagnosis Laboratory, Owerri. Imo Jan, 2019 - Dec, 2021 Responsibility: Front Desk Officer/Cashier

In-charge of First Contact to customers/Patients, greeting/welcoming all warmly, and ensure they fill Open Booking Cards, and also provide the necessary Document need for Laboratory Test timely.

Manage the ambiance of the Front desk neatly, Prompt response and delivery of Lab concluded Results to Patients.

Handle answering of Incoming calls on Intercom warmly and ensuring request are well handled my Lab seniors and Scientist without delays.

Handle and ensures that all customer clear up Bill before leaving the Laboratory and all company assets and equipment.

Maintain 100% compliance to company rules concerning stock, Cash in hand, Accountability and financial responsibility.

Handle Laboratory Office Petty records and welfare pertaining requisition of consumables and control of consumption as required by management.

Handle memo drafting, routine task; such as mailing, copying, faxing and scanning for the Boss as required.

Handle and prepare financial summary of activities for the firms Weekly, Monthly as required

Handle stock

And other duties assigned by line-manager from time to time FIRST RIVERS HOSPITAL Rumuomasi Port Harcourt Jan, 2018 – Dec 2018 Responsibility: Industrial Training (Receptionist)

Responsible for welcoming patients, keeping the front desk ambiance okay and ensuring that Patients are attended to timely

Handle booking of Card for Patients and allocation of Card/Folders necessary for administering treatment whenever required

Handle and help in ensuring patients meet the designated Doctors as per appointment schedule.

And other duties assigned by line-manager from time to time EDUCATION & PROFESSIONAL AFFILIATIONS & TRAININGS

NYSC, In View

HND Accountancy, Federal Polytechnic Nekede Polytechnic, Owerri; 2023 ND Accountancy, Federal Polytechnic Nekede Polytechnic, Owerri; 2016 SSCE, Uncle Tony’s International welfare Private School, Ibele. Umuaka 2012 PSLC, Girl’s Secondary Technical School. Umuaka. 2006 Referee

Available on demand

Contact this candidate