Project Manager Management

Kevin Hendrickson, PMP

Project Manager

*************@*****.*** • 347-***-****

linkedin.com/in/kevin-hendrickson-pmp-17395165

Atlanta, GA

Summary

Results-driven and PMP certified professional with track record of success leading complex projects from ideation to finalization in compliance with agreed deadlines, budget, and quality requirements. Demonstrated expertise in building, training, and piloting high-performing diverse teams to successfully achieve designated objectives. Adept at identifying and mitigating project risks in proactive manner to ensure seamless flow of operations. Instrumental in tracking, documenting, and communicating project status with associated stakeholders. Possess outstanding communication, interpersonal, and organizational skills; leveraged for cultivating strong relationships with teams, colleagues, stakeholders, and management.

Areas of Expertise

Strategic Planning & Analysis

PMBOK and Agile Frameworks

Business Process Modeling

PCI DSS, ISO/IEC 27001 & ISO/IEC 27002 Frameworks

End-to-end Project Management

Issue Resolution & Negotiations

Process Analysis

Requirements Management

Staff Training & Development

Quality Control/Assurance

Relationship Building

Cost Reduction & Savings

Professional Experience

Baxter Clewis Cybersecurity, Cedar Hill, TX

Cybersecurity Consultant 2023 – Present

Enhanced PCI DSS compliance through meticulous assessments and audits, uncovering system vulnerabilities and control weaknesses. This proactive approach yielded a 20% decrease in security incidents. Forged productive relationships with diverse cross-functional teams, including IT Networking, IT Service Desk, Cyber Security, and Convenience Store Business Operations. This facilitated a unified approach to PCI DSS compliance, streamlining efforts across departments with varying priorities and expertise.

●Ensured clients’ adherence to the PCI DSS framework, collaborating closely with clients to define compliance scope and referencing prior assessment artifacts. Resulted in an increase in clients’ PCI DSS compliance.

●Conducted a comprehensive review of cardholder data flows, encompassing business purpose, protocols, ecosystems, and applicable payment channels (authorization and settlement). This contributed to a 10% reduction in data leakage incidents.

●Scrutinized network architecture, including WAN, LAN, firewalls, and VLAN, ensuring robust security measures. Identified vulnerabilities, which led to a resolution that had a 20% improvement in network posture.

●Audited payment card data repositories, evaluating data protection methods, access controls, data access permissions, retention schedules, and data disposition procedures. Resulted in a 25% reduction in data breach risk.

●Observed administrative processes and technologies governing physical and logical access to in-scope systems. Relayed non-compliant issues and gaps to relevant stakeholders. Proactively identified and communicated non-compliant issues and gaps to relevant stakeholders, ensuring an increase in access control compliance.

Randstad Technologies, Alpharetta, GA 2017 – 2023

Project Consultant

Supervised PMO internal and client facing projects for timely completion, strong communications, and contract compliance. Managed over 200 resources across projects with Fintech, Brokerage, Banking, Insurance, and Software clients with budgets of more than $3M. Identified and escalated risks to PMO executives and project stakeholders. Engaged with various departments to successful client delivery. Drove financial reporting, invoicing, and time reporting on assigned projects. Conducted audits on forecast and pricing models, while communicating status reports to clients.

●Streamlined PMO reporting processes by overhauling financial and risk status tracking systems, that led to reduction of processes by 30 minutes and initiated automated reports to 100+ projects.

●Deployed dashboard to seamlessly access KPIs and strategic data for projects; Organized, refined, and provided user-friendly PMO documents.

●Monitored the effectiveness and sought better procedures relating to coordination of projects.

●Implemented IT infrastructure, applications, financial systems and software development projects under SDLC framework. Delivered on-going feedback and performance management to development team.

Entertainment Interactive Media Holdings, Atlanta, GA 2015 - 2016

Project Manager

Spearheaded multiple projects valued at $2.5M with varying priorities by overseeing budget planning, project evaluation/assessments, business presentations, and discussions. Uncovered business growth opportunities and provided cost projections, while inspecting and approving agreements. Documented functional and technical requirements. Partnered with IT and business sponsors to define success metrics and criteria. Created and outlined robust project plans and drove product prioritization and implementation. Reviewed trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value. Guaranteed accomplishment of success parameters and ROI targets.

●Built, steered, and guided cross-functional project teams across project life cycles; updated IT and business stakeholders with project status.

●Created Digital Business Process Model to increase customer engagement by 28% and optimize operational efficiency.

Entertainment Interactive Media Holdings, Atlanta, GA 2014 - 2015

Lead Enterprise Architect Intern

Captured the current business and technical architecture of EIMH projects. Provided a roadmap and transitional architecture to assist in the rolling out of projects.

●Devised a Digital Business Process Model. Undertook interface analysis of intended digital modules.

●Documented project activities to ensure project deliverable met target timeline and budget objectives.

●Oversaw Quality Assurance Analysis on EIMH platform. Identified current capabilities and opportunities for improvement.

●Recorded Technology Maps and devise Key Performance Index. Conducted Social Analytics via various social media.

Additional Experience

Private Financial Advisor, Assistant Vice President - BB&T Private Financial Services, Atlanta, GA

Investment Administrator, Assistant Treasurer - JP Morgan Private Banking, New York, NY

Reporting Officer, Assistant Treasurer - JP Morgan Treasury and Securities Services, Brooklyn, NY

Trading Liaison/Operations Specialist – Schwab Capital Market L.P., Jersey City, NJ

Education

Master of Science in Information Systems

Georgia State University, J. Mack Robinson College of Business, Atlanta, GA

B.S. Policy Analysis and Management

Cornell University, Ithaca, NY

Certifications

Certified Project Management Professional

OneTrust Certified Privacy Professional

Cybersecurity Assurance Specialist

Certified SAP Associate

Professional Associations

Project Management Institute (PMI)

Technology Association of Georgia (TAG)

Americas’ SAP Users’ Group (ASUG)

IT Skills

Jira; MS Office Project; SharePoint; PeopleSoft; Fieldglass; IQNavigator; Beeline; SAP ERP; SAP GUI; IBM RRC and RSA; iRise; Signavio; Lucidcharts; BPMN 2.0; ILX; SQL, Oracle; MongoDB; SAS; Neo4j; and ACCESS

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