IT Analyst
Resume:
Heba T. ALSadi
********@*****.***
Austin, TX - 78728
Objective To pursue a successful career in the IT industry that relates to my experience in business analysis and Informatics.
Education
Oakland University- Computer Science and Engineering Rochester, MI Master- Computer Science and Informatics, GPA 3.71 Software Engineering and IT stream
Graduated August 2013
Wayne State University – School of Business Administration Detroit, MI MBA- Information Systems Management, GPA 3.61
Graduated December 2010
Jordan University of Science and Technology Irbid, Jordan Bachelor degree of Computer Science & Information Systems, GPA 84.9% Graduated May 2005
Work History
October 2022- April 2023 Part-time Math/Science Substitute Teacher Renaissance Academy, Austin - TX
● Worked on a daily basis on a long term contract as a substitute teacher for Math/Science for upper elementary at a private school prek-12. November 2013- August 2014 IT Technical Specialist Ethnic Enrichment Education Department
International Institute of Metropolitan Detroit, MI
● Analyzed and designed solutions to database issues.
● Managed the IT resources for the Education Department.
● Diagnosed and solved issues with both hardware and software.
● Worked on general administrative and troubleshooting tasks. April 2013- November 2013 IT Business Analyst
Ford Motor Company - Dearborn, MI
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Heba T. ALSadi
● Provided business and production support for highly complex applications.
● Performed a combination of Business Analysis, System Maintenance / Support of 24x7 applications, and Business Consultation.
● Enhanced technical and business functionality of the J2EE applications.
● Functional, integration, and system testing including writing test scripts and test cases.
● Wrote Stored Procedures.
● Facilitated agile development process including requirements and design processes.
● Participated in Agile Driven Testing by preparing Test Strategies to meet Acceptance Criteria.
September 2011-April 2013 Graduate Teaching Assistant / Research Assistant CS Department - Oakland University, MI
● Developed and supervised projects for the students in Java, Excel, and C using Linux.
● Designed and graded Assignments/Projects and Exams
● Conducted research in cloud computing/web services and software engineering / Human-Computer Interactions.
January 2011- June 2011 IT Technical Specialist
Ethnic Enrichment Education Department
International Institute of Metropolitan Detroit, MI
● Analyzed and designed solutions to networking issues.
● Managed the IT resources for the Education Department.
● Diagnosed and solved issues with both hardware and software.
● Worked on general administrative and troubleshooting tasks. October 2008 – Dec 2010 Java / J2EE Developer
Wayne State University, Detroit, MI
● Worked on implementation and coding of solutions.
● Evaluated, tested and ensured proper functionality of the application.
● Configured web/application servers and troubleshoot issues with web/application servers.
March 2007 – August 2007 IT Teacher
Public Middle School, Irbid, Jordan
● Taught IT class for the middle school students.
● Supported the students in developing projects related to the class.
● Designed required tests for students to pass the class. 2
Heba T. ALSadi
March 2006 – March 2007 Teaching Assistant
PHILADELPHIA UNIVERSITY - Amman, Jordan
● Supported the students in designing and developing projects in Java and Excel.
● Designed and graded Assignments/Projects.
● Supported the web based tests for IT students.
September 2005 – March 2006 Teaching / Research Assistant Jordan University of Science and Technology -
Irbid, Jordan
● Supported the students in designing and developing projects in Visual Basic and Microsoft Office.
● Supported research on data mining and information retrieval.
● Supervising the web based tests in the IT department. Honors & Activities
Fall 2013 SIMS stabilization Award at Ford Motor Company Summer 2013 FORD’s “2Q2013 OF AM Team of the Quarter” Winter 2012 ACM-W member
Winter & Fall 2010 Women of Wayne Incentive Scholarship, Recipient Winter & Fall 2002, Winter 2003 Dean’s Honor List
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