Semya Magee
Hattiesburg, MS *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Housekeeper
South Mississippi State Hospital - Purvis, MS
September 2023 to Present
My job consist of making sure that all units are cleaned thoroughly and items are replaced as needed. Duties include: cleaning all patients rooms, all bathrooms, offices, cafeteria, admin building, meeting rooms, hallways, and etc. I’m required to change bed sheets, make sure inventory is accounted for for linen, sweep/mop floors, wipe windows/walls, disinfect, take out the trash, replace towels, and all other assigned duties.
McDonalds Crew Member
McDonald's - Hattiesburg, MS
July 2022 to Present
My job as a crew member is to work as a team with my coworkers in order to deliver fast and efficient service to all costumers. My duties include: taking orders, stocking, preparing food and drinks, handling costumer complaints, cleaning, and giving costumers the best experience to come back. Sales Associate
Bkwik - Hattiesburg, MS
August 2022 to November 2022
My position was a sales associate I was mainly on the register. My job was to check out and greet costumers as they come and go. In addition, my duties were stocking new products, cleaning the store, refilling products, and distributing gas.
Sales Associate/Brand Ambassador
Forever 21 - Pearl, MS
January 2022 to June 2022
My job was to welcome and assist costumers with finding clothing and checking them out. As a brand ambassador, you have to make sure that the store is tidy. I had to fold, organize, and put back clothing to obtain great store presentation. And as a sales associate I made sure costumers got the best costumer experience. I started off as an brand ambassador and was cross trained into a sales associate. These positions consisted of money handling, floor help, cleaning, costumer service, organizing, and sales. Day Maker
Shaggys on the Rez - Brandon, MS
January 2022 to May 2022
My job as a day maker was to make every costumers day from the moment they sat down. My duties were greeting guest, taking orders, checking on tables for refills and etc, bussing tables, money handling, and making sure there is no problem with food and drinks. Mastering costumer service was a key part of this position and it has helped me to be more efficiently. McDonalds Manager
McDonald's - Brandon, MS
July 2021 to November 2021
My job is to run shifts by making sure crew is properly trained and are giving the best service that the company can provide. My job includes: money handling,training, retention, managing skills, organization, making everything is safe including food, and also making sure costumer service is achieved to its best ability. Also, giving everyone a start to their work experience so that they may move up and learn business skills.
McDonalds Shift Manager
Acosta, Inc. - San Antonio, TX
September 2019 to May 2021
My job is to run shifts by making sure crew is properly trained and are giving the best service that the company can provide. My job includes: money handling,training, retention, managing skills, organization, making everything is safe including food, and also making sure costumer service is achieved to its best ability. Also, giving everyone a start to their work experience so that they may move up and learn business skills.
Youth Leader
Northside Independent School District - San Antonio, TX September 2019 to May 2021
My job as a youth leader is to guide, inform, and care for the kids in the youth community. I do afterschool teaching where kids are taught school,life, and peer skills that will later help them in life as well. As a youth leader, I have to set an example and help them wherever they are lacking while also earning their parents trust that their kids are in good hands when they’re handling other business. My duties are to feed,teach,discipline, and guide the kids that I’m given and assure that they having a better day everyday.
Sonic Carhop Sonic Drive-In - San Antonio, TX
April 2018 to April 2018
My job was to reassure that the customers's orders were correct and so were the payments from them to the company. I had to make sure that every customer was satisfied with their service and were being served in a teemingly manner. In addition, my job was to have patience and understanding to take orders so that there was no confusion. Also, I was in charge in handling the money meaning that I made sure no one is cheated with their money rather it was for the customer or company. Costumer Service Agent
SaviLinx - Hattiesburg, MS
This seasonal job was an at home calling agent position. I was enrolling or disenrolling costumers in vision/ dental insurance for Open Season. My duties included:
• Resolves customer’s inquiries and concerns in accordance with the client and company policies.
• Provides customer support through email, text, and phone calls.
• Follows strict work instructions and SOPs that may vary.
• Document all call interactions in accordance to Client expectations using Client specified systems. Education
Warren High School - San Antonio, TX
August 2018 to June 2019
Skills
• I believe in engaging with people and being able to communicate with people on different levels no matter the environment,so I have great interpersonal skills. I've always been a great leader when it came to clubs,sports,and community service because I find it honorable for others to look to me as an example or inspiration in their life. Also, I have good teamwork skills being able to work well with others can be hard but I find it to be a necessary challenge to test you. Lastly, I have the skill to multitask in order to get things done.
• Food Handling
• Critical Care Experience
• ICU Experience
• Customer service (10+ years)
• Growing experience
• Dancing
• English
• Expert
• Retail sales
• Sales
• Guest services
• Customer support (1 year)
• Bussing
• Food service
• Food safety
• Shift management
• Food preparation
• Cleaning
• Epic
• Call center
• Host/hostess experience
• Restaurant management
• Customer service
• Guest services
• Food handling
• Heavy lifting
• Cash handling
• Cash register
• Shift management
• Typing
• Sales
• Retail sales
• Hospital experience
• Epic
• Driving
• Classroom experience
• ICU experience
• Teaching
• Salesforce
• Preschool experience
• Critical care experience
• Housekeeping
Certifications and Licenses
ServSafe
Food Safety Certification
Food Handler Certification
CPR Certification
ServSafe Alcohol