JESSICA ERAZO-TORRES
****************@*****.***
Port Saint Lucie, Florida
About
Highly competent Internal Auditor with 19
years of experience in assessing and
improving business processes. Expertise in
identifying risks, ensuring regulatory
compliance, and proposing effective solutions.
Proven ability to work collaboratively and
communicate findings effectively to senior
management. Highly analytical thinking skills
and ethical judgment.
Experience
INTERNAL AUDITOR II
Municipality of Bayamon / Bayamon, Puerto Rico
1999-2018
• Led internal audits in key areas of the
entity, identifying improvement
opportunities and reducing operational
risks.
• Collaborated closely with departments
to implement changes and ensure
compliance with policies and
procedures.
• Prepared detailed audit reports and
presented findings to senior
management.
• Conducted financial and operational
audits, ensuring accuracy of financial
records and process efficiency.
• Participated in the review and
continuous improvement of internal
controls.
• Assisted in training new audit team
members.
ACCOUNTING
ASSISTANT/RECEPCIONIST
Dental Office Dr. Diaz / San Juan, Puerto Rico
2012-2021
• Billing to medical plans and patients,
reconciliation of them. Made payroll of
employees. Did inventory and bought
dental materials.
• As a front desk, among others include
scheduling appointments, receiving
patients, handling calls and mails,
maintaining patient records, handling
insurance and billing paperwork, and
providing basic information about dental
treatments, providing friendly and
professional service to patients.
• Remote professional service made
follow up on billing to medical plans and
patients.
Education
Bachelor’s degree in Business
Administration / Accounting
Bayamon Central University
1996-2001
Honors Cum Laude
Master’s degree in Security
Information and Fraud Investigation
EDP University
2013-2015
Honors Summa Cum Laude
Skills
• Bilingual Spanish/English
• Knowledge of Microsoft Office Word,
Excel / Technology Proficiency
• Analytical and critical thinking
• Attention to detail
• Excellent communication skills
• Ability to collaborate effectively
• Problem-Solving
• Time Management