Melodie J. Adair
**** ******* ******* **., ***********, TN 37172 931-***-**** ***********@*******.***
Core Competencies
Dependable Professional Data Entry Loyal Problem solving
Organized Flexible Consistent Compassionate Phone Etiquette
Team-Oriented Diligent Multi-tasking Creative Solution
Professional Experience
ARCADIA SENIOR LIVING ~ Business Office Director October 2018-January 2024
Clarksville, TN
•One of three managers in opening and establishing a new Senior Living facility.
•Maintain the records of Residents and Employees
•Did all the paperwork when admitting a new Resident and all new paperwork for a new Employee.
•Maintained the AP and AR for the facility; managed petty cash; collected monthly residents rent; collected for special events.
•Maintained Office supplies and Office Equipment for the facility
•Mediated between Corporate and the facility for the Residents with their finances and for the Employees with their paychecks.
•Monthly approved Resident's statements, anxillary charges, payments.
•Annually Open Enrollment for benefits, assisted employees with their benefit selection.
•Assisted the Executive Director in daily task
•Assisted with the Activity Director in daily task
•Assisted the Sales and Marketing department in daily task.
•Assisted in preparation of locking down the facility due to the Covid-19 virus.
•Assisted in the paperwork and procedure of informing families of Residents about the different phases of Covid-19.
•Headed up many projects: Fund Raisers, Fall festivals, Collection for Christmas, staff events, special banquets for residents.
•Was main Manager on duty many days, and once a month on the weekend.
•Human Resource Manager for the facility. Headed up in hiring, terminating, payroll, interviewing and placing managers and employees.
•Trained and Supervised different Concierges and their daily task.
•Maintained Workers Comp paperwork, OSHA, and Unemployment.
BROOKDALE SENIOR LIVING ~ Business Office Director 2017-October 2018
Gallatin, TN
•Kept records for OSHA and Workman’s Comp.
•The Human Resource representative: Maintained and updated records for the Residents as well as the Employees; Calculated Payroll hours for the Employees; Informed Employees on Benefits, LMS Computer Training, Scheduled three different shifts to have 24 hour care;
•Maintained Records: License and Certificates for the building; License for the Nurses; the Dietary; the Beauty Salon.
•Answered the phones in a professional matter as well as greeted guest and directed them to the correct department.
BROOKDALE SENIOR LIVING ~ Business Office Director 2017-October 2018
Gallatin, TN
•The Accounts Payable and Receivable representative: Mailed checks into the corporate office, scanned in and processed receipts and bills to the corporate office, issued and explained statements to Residents and their families.
•Transportation in community vehicle for the Residents on Activities, trips and doctor appointments.
BROOKDALE SENIOR LIVING ~ Activity Director 2016-2017
Gallatin, TN
•Organize daily activities, outings and trips, entertainment, and organized meetings.
•Transport in the bus and van residents on activities and to their doctor appointments.
•Created and planned stimulating games, activities, outings to keep the residents active.
•Organized the different Theme’s throughout the building for the residents to enjoy.
BROOKDALE SENIOR LIVING ~ Assistant Activity Director / Resident Assistant 2015-2016
Goodlettsville, TN
•Organize activities and outings for the residents to keep them active.
•Assist Residents with dress, feeding, and daily task.
•Helped and Assisted in dining, office, and every day task.
BLEVINS INC ~ ASSISTANT TO EXECUTIVE ADMINISTRATORS 2008-2015
Nashville, TN
•Professionally greeted vendors and customers, answered phones and directed to correct department; directed them to the appropriate offices.
•Assisted Executive Assistants in projects, making notebooks, organizing meetings.
•Assisted Accounts Receivable and Payables, keying in checks for lock box, withholding accounts of customers, and paying installers.
•Assisted Operations in projects regarding maintenance on computer programs, maintain driver logs records for company, many advertisement projects.
•Used Image documenting.
•Organized receipt of certificates of insurance from vendors and installers.
•Maintained and organized files for corporate office and 15 branches.
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BLEVINS INC ~ ASSISTANT TO EXECUTIVE ADMINISTRATORS 2008-2015
Nashville, TN
•Distributed and prepared out-going mail, flyers and information to salesperson, and mailings to each branch.
•Maintained Office equipment
•Answered phone calls, greeted visitors and salesmen.
•Maintained Drivers log from 12 branches.
•Received Blevins Best Customer Service Award in 2013
WEST FAMILY DENTISTRY ~ OFFICE ADMINISTRATOR 2006-2008
•Maintained and organize scheduling of patients, dentist and dental hygienist.
•Answered phone calls, greeted patients.
•Maintained petty cash.
•Organized and maintained patient files, insurance claims, collected payment.
•First contact for referral sources and patients.
EASTWOOD BAPTIST CHURCH AND ACADEMY 1996-2002
•Maintained the office: scheduling appointments, copying, filing, organizing information regarding school and church, answering telephone, assisted parents and church members, creating spreadsheets for information.
•Maintained accounts receivable: billing for the school, collection actions for current and delinquent accounts. Maintained bookkeeping for church accounts receivable and payable.
•Maintained records of all students and faculty ensured records promptly and updated with necessary information.
•Organized church banquets, programs, children church and teen programs.
EDUCATION
Pensacola Christian College, Pensacola, Florida. Secretarial studies.
KNOWLEDGEALBE
Microsoft Excel, Word, Power Point, Outlook; Image Documenting in PSI Capture, Prophet 21, Knowledgeable with Internet Explorer, data entry, Xerox WorkCenter 7425, Easy Dental programming, Type 75-80 WMP, 100-Switchboard.
REFERENCES
Gayle Waller, Blevins Executive Assistant for President of Blevins Inc., 615-***-****
Misty Carlock, CRD for Arcadia Senior Living in Clarksville, 270-***-****
Angie Rawlins, LPN for Arcadia Senior Living in Clarksville, 931-***-****
Stephanie Laughman, friend and known for over 20 years, 615-***-****