Business Development Sales Executive
Resume:
Candace Bernardini
Memphis, TN
***************@*****.***
Required Skills # of Years Highlight of Experience Sales 10+ Worked as a Sales Executive with Marketing alternatives for 10+ years, along with outstanding customer service and client retention. Loves connecting with people, wants to pursue her career helping other finding their needs.
• Accomplished retention and collections specialist
• Accomplished sales executive with over 10+ years of experience, specializing in sales strategies, strategic direction, closing sales, financial reporting, business development, and consultative selling.
• Strong history of building sales pipelines and business processes.
• Proficient at coordinating with cross-functional teams and client stakeholders to execute business development initiatives and drive financial goals and market impact.
• Excellent sales knowledge with lead generation, outbound calling, prospecting, and negotiation skills.
• Experienced in selling association management software to clients and generated $1.4M sales revenue.
• 10+Years in credit and collections of National and global accounts.
• Handled 75-100 calls daily to drive sales.
• Good knowledge of CRMs such Salesforce.
• Proficient with MS office suite, Outlook, and Google Workspace, Zoom, Skype, Microsoft Teams, and Google Teams
• Experienced In Staffing and Recruiting, and E-Verify Authorized to work in the US for any employer
Work Experience
Sr. Account Manager
LaborMAX Staffing - Memphis, TN
March 2023 to Present
Recruiting, staffing, onboarding, e-verify, business development,sales, and marketing. Business Relations Specialist-Hybrid Remote
The Better Business Bureau of The Mid-South - Memphis, TN November 2018 to March 2023
• Responsible for new business development sales, retention, public relations, and marketing.
• Remote and in-office.
• Initiated and developed relationships with clients for business growth.
• Developed and maintained detailed business plans for client projects.
• Worked with management in developing timely solutions for client requirements.
• Conducted business reviews with clients on a periodic basis.
• Contacted and followed-up on qualified clients for new opportunities.
• Addressed customer issues/concerns in an accurate and timely manner.
• Worked closely with clients to understand the business needs and to explore opportunities for growth.
• Provided business advice and consultancy to clients in an effective manner.
• Maintained strong knowledge of company’s products, pricing, policies etc., to educate clients on benefits.
• Identified present and future business development opportunities with new and existing clients.
• Maintained strong relationship with existing customers for business retention.
• Maintained security and confidentiality of client information. Managing Sales Executive-Remote
Grindstone, Inc. - Ellicott City, MD
November 2008 to May 2016
• B2B sales, cold calling, telemarketing, marketing, appointment setting, scheduling, forecasting, and employee management.
• Conducted market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking and social media.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Prepared and delivered appropriate presentations on products and services.
• Created frequent reviews and reports with sales and financial data.
• Ensured the availability of stock for sales and demonstrations.
• Participated on behalf of the company in exhibitions or conferences.
• Negotiated/closed deals and handled complaints or objections.
• Collaborated with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams. Call Center /National and Global Client Relations Collection Manager Regional Adjustment Bureau - Cordova, TN
October 2000 to November 2008
• Global client collection manager for USBank, Fifth Third Bank, Honda NA and Nissan NA where I consistently exceeded client goals on collections.
• Responsible for 100 employees on two separate shifts, making sure they met and maintained client and personal collections goals.
General Manager
Bell Accounting and Staffing - Memphis, TN
January 1997 to October 2000
• Responsible for all aspects of client and office management, marketing, advertising, prospecting, and developing new client leads, employee management, and scheduling.
• Maintained budgets and optimized expenses.
• Set policies and processes.
• Ensured employees work productively and develop professionally.
• Oversaw recruitment and training of new employees.
• Evaluated and improved operations and financial performance.
• Directed the employee assessment process.
• Prepared regular reports for upper management.
• Ensured staff follow health and safety regulations.
• Provided solutions to issues (e.g., profit decline, employee conflicts, loss of business to competitors).
• Recruiting and staffing of accountants
Store Manager
Cash Tyme - Southaven, MS
January 1997 to April 1998
• Responsible for everything store related. IE: staffing, recruiting, Loans, collections, scheduling, marketing, sales, AR/ AP, business development, advertising, retention, and employee management. Regional Manager
National Cash Advance - Southaven, MS
July 1993 to January 1997
• Regional manager over 12 stores in 5 states • •Responsibiites included:
• Traveling up to 75% of the time, staffing, recruiting, budgets for 12 stores, advertising and promotions, marketing-Print, radio, and Tv, collections, litigation, 20-25 employee management, forecasts, retention, collectings, and meeting and exceeding corporate goals High School High School Diploma
Coachability 10+ Responsible for handling customer incoming calls and provided strong service to customers, increasing customer loyalty, and Handled 75-100 calls per day, and experienced in Education
High school diploma
Horn Lake High School - Horn Lake, MS
August 1989 to May 1991
Skills
• Computer Skills 10+ Proficient in Microsoft tools like Excel, word, outlook, PowerPoint, and CRMs.
• Project Management
• Public Relations
• Presentation Skills
• Business Development
• Budgeting
• Marketing
• Payroll
• CRM Software
• Social Media Management
• Event Planning
• Office Management
• Strategic Planning
• Accounts Receivable
• Account Management
• Blogging
• Salesforce
• Merchandising
• Events Management
• WordPress
• Accounting
• Branding
• Web Design
• Customer Relationship Management
• Digital Marketing
• Pricing
• Appointment scheduling
• Military Contracting and Contract Sales
• B2B Sales
• Aviation onboarding and offloading
• Sourcing
• Logistics/Shipping
• Relationship management
• Team management
• Account management
• Google Docs
• Cold calling
• Customer service
• Interviewing
• Sourcing
• Payroll
• Google Suite
• Sales
• Employment & labor law
• Negotiation
• Inside sales
• Recruiting
• Talent acquisition
• Customer relationship management
• CRM software
• Administrative experience
• Mac OS
• Typing
• Lending
• Financial sales
• Telemarketing
• B2B
• B2B sales
• Outbound sales
• Outside sales
• Supervising experience
• Windows
• Direct sales
• Public relations
• Sales management
• Upselling
• Social media management
• Fair Housing regulations
• Leadership
• Accounts receivable
• Conflict management
• Business development
• Salesforce
• Credit analysis
• DocuSign
• Marketing
• Pricing
• Cash handling
• Analysis skills
• Budgeting
• Events management
• Order entry
Certifications and Licenses
Driver's License
Life Insurance License
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