Call Center Customer Service
Resume:
Maria Stewart
Columbus, GA *****
****************@*****.***
Email:****************@******.***
Authorized to work in the US for any employer
Work Experience
Call Center Agent
Aflac - Columbus, GA
January 2024 to Present
Help support customers who are having issues with insurance policies Lash Stylish
The Lash Plug - Atlanta, GA
November 2018 to Present
Gained my Lash certificate on classic lashes.
Customer Solution Specialist
Asurion - Columbus, GA
July 2021 to December 2024
Help support customers who are having issue with cellular phone device. Call Center Representative/Customer Service
GLOBAL CALLCENTER SOLUTIONS - Columbus, GA
October 2019 to June 2021
Call customers; work from home; pricing; outbound sells; communication skills; sell varies cable/phone products; cable expert, problem solving; accept payments ; Billings; fast pace learning ; computer skills; Leasing Consultant
Bb&t Property Agents - Atlanta, GA
February 2016 to October 2019
Responsibilities
Preformed leasing abilities such as customer care, fax, Microsoft capability, agent responsibles phone calls, walk threes paperwork for clients
Production Line
Phillips - Kennesaw, GA
February 2017 to June 2019
OBJECTIVE:
· To work towards a career that allows me to utilize and enhance my professional skills within a company that offers continued growth as well as challenges. EDUCATION:
· Ronald E. McNair High School Atlanta, GA Diploma Received
· Atlanta Tech Atlanta, GA Still Attending
EMPLOYMENT HISTORY:
· Colgate Atlanta, GA Nov 2013 – Present
Production L
Office Clerk/Receptionist
NACAS - Atlanta, GA
April 2011 to July 2016
Responsibilities
Answer phone calls,make and build relationships with new and old clients, set up appointments&meetings, file, print,research, edit newsletters, handout newsletters,and learn & follow company policy and procedures
Education
Associates in Business
Atlanta Tech - Atlanta, GA
2012 to 2015
Diploma in Early College
Ronald E. McNair High School - Atlanta, GA
2008 to 2011
Skills
• Microsoft (10+ years)
• Lash Stylist Certificate (Less than 1 year)
• Computer Operation (10+ years)
• Cold Calling
• Front Desk
• Upselling
• Computer Skills
• Machine Learning (3 years)
• Clerical Experience
• Communication skills
• Route driving
• Customer service
• Sales
• Retail sales
• Computer literacy
• iOS
• Analysis skills
• Negotiation
• Account management
• Computer skills
• Budgeting
• Driving
• Microsoft Office
• Communication skills
• Leadership
• Marketing
• English
Certifications and Licenses
Lash Tech
November 2018 to Present
Obtained my certificate. My lash class was hosted by Da Lash Plug Inc Driver's License
November 2011 to Present
Food Handler Certification
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