Food Service Customer

***** ******* * ***** **** Kenai, Alaska ***** 907-***-**** ***************@*****.***

VENESSA JOHNSON

SKILLS SUMMARY

● Outstanding Customer Service: proven ability to communicate and interact with diverse populations, culturally sensitive to local demographics

● Accustomed to working adeptly in various environmental conditions, physical requirements, working independently and varied work shifts

● Excellent communication skills; written, verbal and telephone protocol

● Practiced in cross-departmental collaboration and teamwork

● Well organized, detailed, efficient and a critical thinker with proven performance

● Motivated, highly responsible, hard worker, punctual, dependable and a self-starter

● Maintains a current DEC Alaska Food Workers Card for Food Service and Sanitation

● Food Production: knowledge and application of techniques and equipment used for food production, including proper storage/handling techniques and clean/sanitize of work areas, equipment, utensils, dishes/silverware

● Food Service: knowledge and application of principles and processes for providing customer needs assessment, meeting quality standards for services, and guest satisfaction

● Housekeeping/Janitorial: knowledge and application of techniques and equipment used to clean and sanitize areas such as guest rooms, restrooms, hallways, lobbies, and linens so that health standards are met, observe precautions required to protect hotel and guest property and report damage, theft, and found articles

● Seafood Production and Processing: knowledge and application of raw materials, production processes, quality control, and other techniques for maximizing the effective manufacture and distribution of seafood EDUCATION

Professional Medical Coding 2012 - 9 month program New Frontier Vocational Center

Soldotna, Alaska

Biblical and General Studies Certificate May 2010

Alaska Christian College

Soldotna, Alaska

High School Diploma May 2005

B.I.A. Sherman Indian

Riverside, California

EXPERIENCE

Kitchen Prep Cook & Catering Staff July 2005 - Present Housekeeper/Janitor Summers 2010, 2011, 2012, 2013 Alaska Christian College

Soldotna, Alaska

Freezer/Case up April 2010-Present

Roe Processor July 2006-August 2008

Snug Harbor Seafoods

Kenai, Alaska

Nanny – for 5 children August 2012-November 2012

Private Residence

Anchorage, Alaska

References Available Upon Request

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