Front Office Manager

Shelli Dixon

*** ** ***** ******

Beaverton, OR *7006

*********@*****.*** - 949-***-****

Authorized to work in the US for any employer

Work Experience

March 2014 to Present

Front Office Manager

Bahar Medical Group

Newport Beach, California

Front office manager, collection of past due accounts, training of personnel, back office duties, checking insurance eligibility, authorizations, scheduling for patients, handling doctors' personal schedules, and patient triage. Knowledge of managed care HMO's, RAF scores, attestations and quality care measures.

I have a high tolerance for unusual situations and do not get upset or over whelmed. I work well independently and as a team player.

I keep a great relationship with the patients, staff, and office representatives. I feel I am a great liaison between the patients, staff, and the physicians. I truly care for the patients and their families. I love my job and love working and helping others on all levels. I grew from the front office to helping in the back office when needed. I am open minded, open to new suggestions and eager to learn. I always come with a positive attitude.

Skills Used:

I can multitask, I have knowledge of several EMR programs, Alteer, Practice Velocity, Nextgen, Monarch Practice Connect, Quest 360 and Labcorp Beacon. HIPAA certified.

2006 to May 2015

Front Desk Receptionist

Lawrence W. Cooke, M.D.

Laguna Hills, California

Front desk responsibilities, greeting patients, filing, scanning, new patient charts, updating medication lists, scheduling, confirmation of appointments, answering phones, verification of insurance, authorizations, working with physicians and medical assistants, keeping office clean and safe, patient vitals and assisted with procedures.

Education

AAS in Medical

Portland Community College

Portland, Oregon

1984 to 1987

Skills

Front office supervisor (10+ years), EMR systems I Know: Next Gen, Practice Velocity, Alteer, Labcorp Beacon, Quest 360, Practice Connect, HIPAA certified (10+ years). Qualified insurance eligibility, managed care and private insurances, quality care measures, RAF scores,

Certifications/Licenses

Medical Assistant

I was supervised by two physicians and an RN. This allowed me to practice in California as a medical assistant.

Additional Information

I was previously licensed as a radiologic technologist. I was a partner of a successful real estate and mortgage company.

References

Dr. Bahar Sedarati, CEO, Medical Director Vital Urgent Care/Bahar Medical Group, 949-***-****

Kevin Rey, Provider Relations Supervisor, Monarch Healthcare. 949-***-****

Bahar Medical Group, Director of Operations, Claudio Varga. 949-***-****

Joselyne Escobar, Bahar Medical Group, co-worker. 714-***-****

Carmela Tizuel, Bahar Medical Group, co-worker. 949-***-****

Alicia Tokunaga PA-C, Vital Urgent Care, co-worker. 949-***-****

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