Customer Service Microsoft Office
Resume:
Laquina Smith
Hampton, GA *****
************@*****.***
My desire is to work with an organization where my technical as well as interpersonal skills will be best utilized and provide my career with a rapid and healthy growth. I am dedicated and focused, which helps me to excel at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Hard working problem solver, who keeps a positive attitude toward perplexed challenges, which makes me a well-respected team player. Good at motivating, maintains morale and fostering healthy competition amongst co- workers. I also possess excellent oral and written communication skills. Able to thrive in an atmosphere where superb customer service is key.
CORE QUALIFICATIONS
All windows operating systems, Excel, Microsoft word, WordPerfect, PowerPoint, Access, Adobe PDF conversion, Meticulous attention to detail, Microsoft Office proficiency, Time management, Strong interpersonal skills, Medical Terminology, Classroom Management for diverse populations, Active participation in developmental skills, Strong collaborator, Innovative lesson planning, Behavior- Modification techniques, First Aid/CPR certified, Well versed in analyzing inventory data. PROFESSIONAL OFFICE SKILLS
• Experienced in calendar management
• Innovative organizational skills
• Attention to detail and accuracy
• Typing: 70 wpm
• Excellent interpersonal skills, superb phone manners, and office etiquette Authorized to work in the US for any employer
Work Experience
Inspector/Picker/Packer
Hitachi Automotive Systems Americas, Inc - McDonough, GA August 2023 to Present
Inspect orders and pack orders
Team Leader/Supervisor
American WoodMark Company - Jackson, GA
December 2012 to July 2023
• Ensure that all employees are present on line
• Verify products are there on cart to build
• Ensure all cabinets are loaded on truck
• Review all product accounted as well as unaccounted for Shift Manager
Taco Bell - Griffin, GA
December 2004 to December 2012
Prepared and briefed staff on all duties of the day
• Receiving and directing customers
• Transcribing orders
• Schedule preparation
• Provide Superb customer service
• Resolve customer concerns
Material Handler
Nestle Logistics - McDonough, GA
September 2003 to December 2004
Pack items according to shipment logs
• Inspect items as well as packaging before shipping can be processed Education
Associate in Healthcare Administration
University of Phoenix-Online Campus - Phoenix, AZ
August 2012 to October 2015
Skills
• Microsoft Office
• Administrative experience
• Microsoft Powerpoint
• Data entry
• Calendar management
• Operating systems
• Phone etiquette
• Materials handling
• Personal assistant experience
• Medical records
• Medical terminology
• Windows
• Classroom management
• Warehouse experience
• Basic math
• Reach truck
• Organizational skills
• Time management
• Communication skills
• Computer skills
• Math
Certifications and Licenses
Pallet Jack Certification
Forklift Certification
Contact this candidate