Data Entry Customer Service

s

SKILLS

• Marketing and Advertising

• Inventory Management

• Business Generation & Development

• Operational Improvement

• Vendor negotiation

• Customer Service

• Customer Relationship Management

• Documentation & Multitasking

• Initiatives & Problem Solving

• Microsoft Office

• Sales

• Data Entry

ACHEIVEMENTS

Achieved 200% growth in revenue

generation in first half of 2004

LANGUAGE

English, Arabic, Urdu & Punjabi

EDUCATION

1997 - 2000

Bachelor of Commerce Punjab

University, Pakistan

2000-2002

M. B.A. IT

AIC.LAHORE

Marketing AZEEM an A NAWAZ

Mobile # 92-031********

***********@*****.***

Date of Birth :3-12-1975

PROFESSIONAL SUMMARY

Experienced and results-oriented Show Room In-Charge with 14 years of experience in Sales & Marketing, Business Development and Customer Services Relationship Management. Motivated professional with strengths in supervising employees and promoting optimal customer service. Fluent in Arabic and English, Adept in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.

WORK HISTORY

Inventory Controller

Show Room In-charge

Ware House

Store Keeper

Data Entry

Abdullah Hashim Industrial Gases & Equipment, Riyadh, KSA September,2003 -December,2017

• Ensure Showroom is kept to Company Visual Standards.

• Organising and developing all promotional activity within the showroom in a way that maximizes sales.

• Invoicing clients in a professional and timely manner.

• Following up on all sales leads.

• Making sure that customer complaints are dealt with a timely and efficient manner.

• Reporting any issues to the Branch Manager regarding stock or suppliers.

• Keeping the showroom area tidy and free from any potential hazards to both customers and employees.

• Completing showroom administration and ensuring compliance with all policies and procedures.

• Greeting all customers who come into the show room in a professional manner.

• Ensuring that all quotations detail the correct prices and products to prevent future complaints or problems from occurring.

• Product management, including ordering, receiving, price changes, handling damaged products, and returns.

• Maintain Product Knowledge.

• Negotiate Deals with Customers.

• Monitor Store.

s Inventory Controller Duties And Responsibilities:

Monitoring inventory levels and replenishing stock asneeded.

Developing and implementing inventory control systems and practices.

Liaising and negotiating with vendors and suppliers to ensure the quality of stock purchases.

Coordinating the logistics of purchase orders, stock transfers, deliveries, tagging, and processing.

Forecasting supply and demand requirements to ensurestock availability.

Tracking inbound and outbound orders to prevent overstocking and out-of-stock (OOS).

Analyzing and reviewing supply chain data to identify and resolve issues.

Generating purchase and pricing reports, supply chain analysis, and inventory management systems.

Performing regular stock checks and reporting any issues to the supervisor.

Maintaining and updating records of purchase orders, pricing reports, and inventory records.

Warehouse Duties And Responsibilities:

Ensuring cleanliness, tidiness and safety of work environment.

Loading and unloading delivery vehicles.

Accepting delivery of inventory.

Counting and confirming inventory.

Inspecting inventory for damage and faults.

Communicating errors to relevant parties.

Marking and labeling stock.

Storing inventory in accessible manner.

Loading and wrapping stock on pallets.

Storekeeper Duties & Responsibilities:

Receive and forward all types of goods and deliveries in and out of the hotel to the correct point of storage area.

Follow all standards for issuing and receiving stock within the store's area of operation.

Monitor and take inventory on regular basis to compile orders based on par levels or needs.

Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.

Monitor Periodic Automatic Replacement levels for all food items to ensure proper levels.

Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received. Hardware Engineer. September, 1998 – December, 2000 Solution Desk, Lahore, Pakistan

• The Computer Lab Supervisor should have effective communication skills to deal with customer support issues as well as supervision

Computer Lab Supervisor is responsible for installation, configuration and maintenance of software, printers, scanners, and peripherals, Duties include ensuring the security.Hardware Engineer. September, 1998 – December, 2000

Data Entry Six Months

H.K.B, Lahore, Pakistan

• Data entry worked in H.K.B Liberty market six months

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