Charo Monina P. Santiago
Professional Summary
Compassionate and dedicated Physical Therapist Assistant. Skilled in providing high – quality, personalized care to patients in various medical settings. Seeking a rewarding opportunity in a healthcare facility where I can continue to make a positive impact on the lives of patients and contribute to the delivery of exceptional healthcare services.
Professional Experience
Sovana Global Logistics - Air Freight Coordinator
09/2021 – Present
●Coordinate Air Import/ Export, Domestic Freight activities, including quotations, bookings, documentations, data entry, shipment tracking and billing
●Issue airwaybills, invoice clients and agents, organizing documentation and shipping records accurately and in a timely manner.
●Issue ocean bills of ladings, commercial invoices and packing lists, certificate of origins (wherever needed).
●Coordinated import declarations and customs entries with customs clearance brokers for various customers.
●Daily communication with the airlines, vendors, truckers, customers, warehouse personnel, etc.
●Provide General Manager monthly performance report.
●Responsible for vendor invoices approval, dispute resolution, managed collecting and customer invoicing.
●Day to day dealing with truckers to ensure on time deliveries
NorthStar Logistics, LLC - Executive Operations Coordinator
02/2020 - 09/2021
●Correspondence, and complete oversight of logistics operations.
●Monitoring budget and operational metrics while diagnosing and improving processes and procedures to ultimately improve performance and profitability.
●Equipment analysis and suitability (Truck, Vessel, Aircraft), sourcing and pricing.
●Analysis and development of new Business Leads.
●Growth of operation while still maintaining superior service to existing customers.
Falcons Landing - Health Center Clerk
08/2016 - 03/2018
●Growth of operation while still maintaining superior service to existing customers.
●Prepares admission packets and charts for new patients, completes clerical functions for resident readmissions, transfers and discharge.
●Maintain files of medical records for current residents.
●Set up appointments for residents when requested, coordinates appointments to staff accordingly, to ensure residents are ready at the time of the transportation pick up/ time of appointment.
●Prepares and records orders for medical supplies and equipment, service and office supplies for the nursing units.
●Receives the medical equipment and supply orders electronically and physically for the central supply room.
●Assists the staffing coordinator with scheduling when requested.
●Assists in maintaining the inventory records.
Philippine Rehabilitation Center Medical Clinic – Clinical Instructor
12/2002 – 01/2004
Pasay City General Hospital – PT Volunteer
01/2002 – 11/2002
Good Samaritan Physical Therapy and Wellness Rehab – Clinical Instructor
06/2000 – 12/2001
*********@*****.***
Front Royal, VA 22630
Skills
●Business Operations
●External Marketing
●Outreach Programs
●Business Optimization
●Consumer Loyalty
●Customer Relations
●Market Penetration
●Global Sales and Marketing
●Microsoft Office
●Magaya Software
●MergeRIS Software
●Pulse Software
Education
June 2004
Bachelor of Arts and Sciences: Major in Physical Therapy
Certification
Physical Therapy Assistant
License Number: 014177