Scrum Master Salesforce Consultant
Resume:
Karan Sampat
Salesforce Consultant
Personal Information
New Jersey
*************@*****.***
Skills
• Salesforce Administration
• Apex Development
• Visualforce Page
• Aura components
• LWC
• Integrations - REST, SOAP
• Middleware - IBM Cast Iron, Dell
Boomi
• HTML, Javascript
Salesforce Modules
• Sales Cloud
• Service Cloud
• Experience Cloud
• CPQ
• FSL
• Marketing Cloud
Tools
• Dataloader
• WorkBench
• Postman
• Visual Studio
Profile
Salesforce Certified Application Architect with 9 years of experience in Salesforce Implementation.
12X Salesforce Certified and experienced in Salesforce end to end implementations and migration projects.
Strong analytical and problem-solving skills, with the ability to translate complex requirements into technical solutions.
Proficient with Agile methodologies, object-oriented design, service-oriented design, and Apex Enterprise Patterns.
Develop end-to-end Salesforce solutions including custom platform development
(APEX, Triggers, Lightning Web Components, Aura, Visualforce) and external data integration (middleware tools, Salesforce APIs).
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products.
Analyze new requests and define non-functional requirements and create solution design and architecture.
Play lead in reviewing Epics/User-stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity and work closely with Scrum Master to finalize Sprint scope.
Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality. Presented business process diagram and sign off for the process workflow from Business Users.
Conducted UAT and SIT testing along with Business Users and third party application team for data integration.
Employment History
Salesforce Architect - GEX Management, New York
January 2023
• Partner with development teams to deliver project objectives through iterative delivery by offering expertise in solution design.
• Ensure defined Salesforce CRM architecture roadmap aligns with enterprise standards.
• Analyze new requests and define non-functional requirements and create solution design and architecture.
• Ensure development of application follows defined Salesforce CRM architecture.
• Use deep business knowledge of Salesforce products to drive solution architecture and analysis engagement for major initiatives.
2/5
• IBM Cast Iron
• Lucid Chart
• Dell Boomi
• Salesforce Inspector
• JIRA
• Confluence
App Exchange Product
Nintex Drawloop
SMS Magic
Bit2Win
Docusign
Integrations
• SAP
• Oracle EBS
• NI Payment Gateway
• SMS Gateway
• Whatsapp Integration
• Yardi
Employment History
Salesforce Consultant - ABSA SA, Remote
May 2022 - December 2022
• Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products.
• Provides application support by analyzing defects, replicating/fixing defects, and providing root cause analysis for defects.
• Analyze/identify gaps in functional/business requirements, discuss with product owners on required changes that aligns with the product stack and architecture.
• Participate in the planning/analysis of business requirements for system changes and enhancements.
Salesforce Off-Shore Architect - Catalent Pharma Solutions USA, Remote November 2021 - April 2022
• Designed and Developed POC using Aura and LWC.
• Analysis of existing functionality.
• Coach and mentor junior technical and functional team members.
• Accountable for technical delivery - Build, System Testing handover/co-ordination, Tech. documentation and deployment activities.
Salesforce Lead Developer - eON Next, Remote
January 2021 - October 2021
• Migrated data from existing system.
• Participate in the planning/analysis of business requirements for system changes and enhancements.
• Create testing and implementation plans, including user training and documentation.
• Technically lead project implementations, salesforce integrations, production support and enhancements.
3/5
Employment History
Salesforce Lead Developer - DREC, Dubai
January 2020 - December 2020
• Salesforce Technical Subject Matter Expert (Tech SME) working with business, cross-functional IT teams, vendors and partners to support and deliver Salesforce based solutions.
• Lead and mentor a team of developers and engineers in configuring, designing, building and supporting custom solutions on the Salesforce platform.
• Collaborate with project managers and stakeholders to gather requirements, analyze data, and create technical design documents.
• Write and maintain technical documentation, including design specifications, code reviews, and user guides.
Senior Salesforce Developer - Contractor - Meraas Holdings, Dubai April 2019 - January 2020
• Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation.
• Participated in peer code reviews and unit testing.
• Supported post deployment activities including knowledge transfer, process documentation, and application bug fixes.
• Designed solutions, provided technical walkthrough to Salesforce developers. Senior Salesforce Developer - Contractor - Azizi Developments, Dubai January 2019 - April 2019
• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience.
• Working with integrated applications to support processes enhancements and streamlined user journeys.
• Data management to improve Salesforce data quality, implementing rules and automation as needed.
• User support tickets.
Salesforce Developer - Dell EMC Pvt LTD, India
June 2017 - January 2019
• Developed end-to-end Salesforce solutions including custom platform development (APEX, Triggers, Lightning Web Components, Visualforce) and external data integration (middleware tools, Salesforce APIs).
• Integrate multiple systems with Salesforce, including internal system and third party applications using Dell Boomi.
4/5
Employment History
• Write and maintain technical documentation, including design specifications, code reviews, and user guides.
• Provides application support by analyzing defects, replicating/fixing defects, and providing root cause analysis for defects. Troubleshooting and resolving functional and performance-related issues.
Salesforce Developer & Analyst - Accenture Services India Pvt LTD, India November 2014 - June 2017
• Contributed in Salesforce.com Development by developing the presentation layer in Visualforce and business logic in the Apex Programming by creating/using the Classes, Triggers, Standard Controllers, Custom Controllers.
• Wrote Apex Test Classes for unit testing to ensure at least 75% of code coverage.
• Generated SOQL, SOSL Queries for maintenance of multiple objects, to select the data from SFDC.
• Defined lookup and master-detail relationships on the objects, created junction objects.
• Implemented Object as well as field level security to hide critical information on the profile users.
• Used REST API for hosting Web Services SFDC exposed web services to the end systems.
• Created different Scheduled and Batch apex jobs based on the business requirements.
• Deployed application from Sandbox to different other Sandbox as well as into Production environments.
• Worked with Data Loader, WorkBench for operations like insert, update, and bulk import or export of data from Salesforce.com Objects.
• Worked on REST API.
• Have implemented Salesforce Lightning.
• Also performed Post Production Deployment Activities for Sandbox.
• Performed tasks like creating Profiles, Roles, Users, Page Layouts, Search Layouts, Email Services, Reports, Dashboards, Tasks and Events.
• Implemented different advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flow, and Approval Processes for automated alerts, field updates and Email generation.
• Have worked on deployments using Change Sets.
• Have worked on Approval Process and Salesforce Process Builder. 5/5
Employment History
• Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts, to suit to the needs of the application.
• Also worked on Web Management Console used for deploying Cast Iron Projects, learnt administration of the same. Our project had 25 such integration projects which we handled and managed through Web Management Console.
• Developed Orchestrations / Projects in Cast Iron as per application requirements for the integration.
• Also learnt code management from SVN repository and Git .
• Gave training on Cast Iron to the team.
• Worked on Data Service, and SLDS.
• Built layer for data transportation across components.
• Developed Quick Actions in Lightning which helped In coveting Java Script button in classic to Lightning.
Education
Bachelor Of Technology - Academy Of Technology, India July 2010 - June 2014
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