Experience
**-**** – Present Maclean Power Systems /Senior BI Developer
Developed reports in Power BI through various data sources.
Managed Sharepoint for Sales and Customer Service
Developed processes to help transition data through split from parent company.
Worked with JDE Oracle ERP, Reports Now
08/2021- 03/2023 Hayward Industries Senior BI Developer
Utilized Cognos, Tableau and Power BI within a Snowflake environment on Azure and Amazon Clouds.
Fostered relationships with C-Suite and Senior Leadership to ensure confidence in the Data Analytics team's reporting and capabilities.
Trained users on the new global data warehouse reporting.
Identified patterns, opportunities, and threats using extensive knowledge.
Supported user needs through a detailed understanding of data elements in the warehouse.
Managed detailed plans on small to medium-sized projects.
12/2001 - 08/2021 Charter Communications/Time Warner Cable
Microstrategy Developer (06/2020- 08/2021): Identified and resolved issues related to MicroStrategy, database reporting, and development of data in the ETL process using SQL in Teradata. Developed, documented, and applied logical solutions to complex data issues. Collaborated in the creation and development of reports, documents, dashboards, and dossiers. Managed change management documentation.
Project Manager (Contractor) (02/2018- 01/2019): Led a project to identify and reduce customer theft of cable signals through converter distribution and telemetry data. Utilized Impala SQL to develop queries in Hadoop. Developed a process to identify theft locations and isolate individual off-premise converters. Established standards, metrics, and KPIs for the project.
Manager of Marketing Analytics (11/2011- 1/2017): Coordinated projections, forecasting, and estimates for annual sales and revenue budgets. Evaluated marketing campaigns, retention promotions, and sell-in rates. Developed ad-hoc analytical queries, reports, dashboards, and visualizations. Led a team of three analysts to set standards and present report analysis on key performance indicators. Administered and maintained various SharePoint sites for Sales Channels.
Retail Sales Manager (12/2001-11/2011): Managed Retail Sales Department by hiring, training, and coaching up to 15 Retail Sales Representatives to sell directly to customers inside third party retail stores, such as Best Buy, Circuit City, CompUSA and P.C. Richard and Son. Developed and designed third party retail kiosks, built relationships with store management to facilitate better market value placement and other sales advantages. Conducted annual reviews and applied various commission plans to align with company goals.
4/2019- 05/2020 TIAA via Accrue Partners Digital Analyst (Contractor)
Coordinated with application developers for cloud migration of applications using AWS and Redshift.
Validated information in ServiceNow for data integrity.
Developed internal marketing communication stories to enhance visibility for the Cloud Engineering group.
Managed and maintained content websites for the department.
Created and analyzed predictive models to anticipate infrastructure capability.
4/2017- 11/2017 Wells Fargo via Signature Consultants Information Security Analyst (Contractor)
Analyzed gaps in SOX security reporting for all systems and users.
Proposed data-based solutions and coordinated developers for data repository.
Developed standards, metrics, and KPIs for the project.
Education
05/2022 – Present Eastern University
Master of Data Science & Master of Business Administration
33 of 60 total credits
Current GPA: 3.6
01/2018 – 07/2020 Ashford University Honors College Fellow
Bachelor of Science – Information Technology
Magna Cum Laude: GPA 3.89
Deans List: Spring 2018, Fall 2018, Spring 2019, Fall 2019, Spring 2020
Skills
Data Analysis, Database Relationships and Warehousing, SQL, Teaching and Leadership, Business Communication, Microsoft Excel, Macro and VBA Programming, Dashboard and Report Development.
Technologies
HRIS: Kronos, ADP, Peoplesoft, Salesforce, Dayforce
Analytical Tools: Hive, Impala, Hue, Tableau, MicroStrategy, Cognos, SAS, Power BI, OBIEE, SPLUNK, Reports Now
Project Management: Jira, Clarity, SharePoint, Confluence, Dev Ops, MS Project
Database/ERP: Oracle, MySQL, MS Access, Hadoop, Netezza, SSRS, Teradata, Snowflake, DB2, JDE
Utility: Microsoft Office Suite, Adobe Acrobat, Power Apps
Billing Systems: CSG, ICOMS
GIS: ESRI
Languages: Python, SQL, Visual Basic, DAX, R