Office Manager Support Specialist
Resume:
CIARA
DIXON
*************@*****.**
m
West Park, FL 33023
Experienced Office Management and Administration
Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. PROFESSIONAL SUMMARY
Mega Garage Door - Office Manager
Ft Lauderdale, Fl. • 10/2021 - 03/2022
Royal Water Damage Restoration - Office Administrator Hollywood, FL • 12/2020 - 10/2021
WORK HISTORY
• Maintained computer and physical filing systems. Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
•
Optimized organizational systems for payment
collections, AP/AR, deposits and recordkeeping.
•
Established workflow processes, monitored daily
productivity and implemented modifications to improve overall performance of personnel.
•
Managed budgets, appointment scheduling, employee
and event itineraries and accounts to improve
productivity initiatives.
•
• Coordinated special projects and managed schedules. Compared vendor prices and negotiated for optimal
savings.
•
Interacted with customers by phone, email or in-person to provide information.
•
Answered multi-line phone system, routing calls,
delivering messages to staff and greeting visitors.
•
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
•
• Coordinated communications, financial processing, SKILLS
• Office Management
• Fleet Dispatching
• Biweekly Payroll Processing
Office Supplies and
Inventory
•
• Vendor Liaising
Invoice and Payment
Tracking
•
• Trucking Dispatching
• Adaptable and Resilient
Miami Lakes Educational
Center
Miami Lakes, FL
GED
EDUCATION
Present
(786)786-***-**** 899-
Lehigh Acres,33973
Moving Services - Office Manager/Customer Service
Representative
Hallandale, FL • 05/2014 - 05/2019
registration, recordkeeping and other administrative functions.
Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
•
Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive
decisions.
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Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
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Booked flights, car rentals and hotel accommodations for business travel for owner.
•
Maintained positive customer relations by addressing problems head-on and implementing successful
corrective actions.
•
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
•
Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling
appointments.
•
Coordinated all companies, business executives and site leadership teams by interacting effectively and
establishing communication best practices.
•
Supervised 10 salespersons in providing excellent
customer service to callers requiring assistance for pick up and delivery issues
•
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