Sales Representative Team Member
Resume:
Mariah Hodge
***.***@*****.***
OBJECTIVE: To increase sales and customer satisfaction by utilizing my detail-oriented, highly motivated and, my outgoing personality in a full-time position. I am a dedicated sales representative with over 7 years of experience seeking to use my experience and leadership to inspire, motivate teammates in order to deliver exceptional services to our respected customers.
HIGHLIGHTS: Goal oriented team member with over 7 years of proven work ethic in various retail organizations. Managed, directed and developed effective floor routine as a floor lead at a retail warehouse, while managing up to 10 personnel.
• Leadership
• Project management
• Critical Thinking
• Communication
• Handling Work Stress
• Teamwork
• Attention to Detail
• Continuous Learning
EXPERIENCE
Alaska Airlines
Seattle WA
Ramp Agent 2022-Present
Safely lift, load, unload and transport baggage, mail and cargo from aircraft to airport
Maintain on-time connections by guiding aircraft to and from gate positions.
Protect baggage and other equipment from damage, loss and weather conditions.
Drive and operate ground equipment, such as tugs, cargo carts, service trucks and belt loaders.
Assist with record keeping and documentation to ensure correct routing of baggage.
Adhere to safety guidelines and maintain safe working conditions for myself and others.
Communicate with managers and lead agents to manage daily schedules.
Report equipment problems and breakdowns to facilitate fast repairs.
International House of Pancakes
Tacoma WA, 2021-2022
Server
Prepare restaurant tables with special attention to sanitation and order.
Attend to customers upon entrance.
Present restaurant menus and help customers select food/beverages.
Take and serve orders.
Answer questions or make recommendations for complementary products.
Collaborate with other restaurant servers and kitchen/bar staff
Deal with complaints or problems with a positive attitude.
Issue bills and accept payment.
Simon International Warehouse
Lakewood, WA 2020-2021
Floor Lead
Ensured customer goods are properly labeled with the correct customer information for effective delivery. Maintained zero faults through my time at the warehouse.
Maintained a very effective customer return experience resulting in satisfied and happy customers.
Maintained my work area in a clean and organized manner resulting in high accolades from my superior.
Developed and implemented efficient workflow processes and monitored daily productivity to improve overall effectiveness of personnel.
Trained crew mates in company and regulatory compliance requirements maintaining 100% store and government compliance amongst crew members.
Supervised office inventories, including ordering, requisition, stocking, and shipment reception, maintaining 100% accuracy of the store books.
EDUCATION AND TRAINING
High School Diploma, Creek Side High School, Fairburn, GA, 3.2 GPA
Food Handling Course, Wing Stop, Lakewood, WA.
Warehouse Safety Course, Simon International Warehouse, Lakewood, WA.
SPECIAL SKILLS AND INTERESTS
Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
Familiarity with basic computer programs to assist with record keeping and baggage routing.
Possess a valid driver's license and have a good driving record.
Strong teamwork and collaboration skills to help achieve team goals.
Excellent verbal and written communication skills, such as email and phone
Flexible schedule allowing work during nights, weekends and holidays.
Adaptability to changing priorities and time management skills.
Proven leadership experience in a warehouse setting
Excellent organizational and time management skills
Strong problem-solving and decision-making skills
Proven restaurant serving or waitering experience.
Hands-on experience in cashier duties
Attention to cleanliness and safety.
Patience and customer-oriented approach
Excellent people skills with a friendly attitude
Responsible and trustworthy
High school diploma is a plus but not required.
Contact this candidate