Case Manager Patient Care

Jami Dugan

********@*******.*** 412-***-**** Pittsburgh, PA

Summary

Experienced Neurodiagnostic Technologist with 6 years of dedicated expertise in the field. Proficient in various EEG levels, including Trauma 1, Routine EEG, EMU, Ambulatory, and Pediatric-Senior experience. Approaching EEG Board eligibility. Ready for immediate availability across all shifts and locations. Experience

ConnectiveRX Pittsburgh, PA March 2023 – August 2023 Case Manager

• Developed and executed personalized treatment plans for patients, ensuring tailored care.

• Verified insurance coverage

• Monitored and ensured attendance of clients at scheduled medical appointments.

• Delivered necessary medications to clients when required.

• Conducted routine assessments to track and maintain patients' overall well-being.

• Offered ongoing assistance in patient care and promptly addressed related concerns. UPMC Pittsburgh, PA February 2022 – May 2023

Neurodiagnostic Technologist

• Executed EEG monitoring tasks, including electrode placement and measurements.

• Reviewed patients' medical history before consultations, ensuring accurate information.

• Met with patients and families, offering comprehensive explanations of procedures.

• Conducted Photic Stimulation and HV as part of the monitoring process.

• Monitored patients' brainwave activity and clinical baselines for potential anomalies.

• Addressed electrode issues promptly by replacing faulty ones or repositioning patients.

• Concluded studies by removing electrodes and ensuring patient comfort.

• Informed patients about subsequent steps, indicating that Neurologist feedback would follow.

• Facilitated efficient review by uploading completed studies for Neurologist evaluation. Ohio State Medical Center Columbus, OH August 2008 – October 2010 Neurodiagnostic Technologist

• Conducted EEG monitoring tasks encompassing technological responsibilities.

• Thoroughly reviewed patients' medical history before in-person consultations.

• Interacted with patients and their families to provide detailed procedure explanations.

• Executed procedures including measurements and precise electrode placement.

• Performed Photic Stimulation and HV as integral components of the monitoring process.

• Monitored patients' brainwave patterns and clinical baselines, promptly identifying abnormalities.

• Addressed electrode-related issues by replacing defective electrodes and repositioning patients as needed. UPMC Pittsburgh, PA August 2006 – August 2008

Neurodiagnostic Technologist

• Monitored patients' brainwaves and clinical baselines, promptly detecting abnormalities.

• Oversaw extended monitoring periods, ranging from 1-3 weeks depending on circumstances.

• Provided continuous monitoring for surgical patients in the operating room.

• Professionally removed electrodes and ensured patient comfort upon study completion.

• Advised patients on forthcoming Neurologist feedback and facilitated the study's upload for review. Education

American Intercontinental University Chicago, IL February 2005 – May 2007 Associate of Arts in Business Management Deans List, Graduated with Honors

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