Assistant Branch Manager

AD

ARIAN DANIELS

*****.***********@*****.*** 330-***-**** Akron, OH 44306

Motivational leader with 5+ years experience and organizational problem-solver with advanced supervisory, team building and customer service skills. Experienced in stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Relationship building and management

Audit monitoring

Financial product advisement

Banking

Operations Management

Account Management

Team Development

Strong leadership

Financial Advising

Cash Handling

Woodforest National Bank Massillon, OH

Assistant Branch Manager

10/2023 - Current

Provided leadership and direction to staff members in order to ensure efficient operations of the branch.

Ensured compliance with internal policies and procedures as well as external regulations.

Coordinated marketing activities such as promotional campaigns and advertising.

Monitored daily operations of the branch including sales, customer service, inventory control.

Performed financial transactions such as deposits, withdrawals, transfers, loan payments.

Managed daily cash flow activities including counting cash drawers at opening and closing times.

Supervised teller duties including balancing cash drawers and verifying accuracy of transactions

Supervised Branch personnel and operations in absence of branch manager, keeping operations and workflows running smoothly. Verified cash by balancing cash drawers and maintaining cash count records.

Men's Wearhouse Canton, OH

Assistant Manager

10/2022 - 10/2023

Assisted in hiring and training new employees.

Monitored store performance metrics, such as sales, profitability, and customer satisfaction.

Conducted daily store operations including opening and closing procedures, cash handling, register operations, and inventory management.

Ensured compliance with company policies and procedures. Provided exceptional customer service to all customers. Summary

Skills

Experience

Resolved customer complaints in a timely manner.

Prepared merchandise for purchase or rental.

Watched for and recognized security risks and thefts to prevent or handle situations.

Ticketed, arranged and displayed merchandise to promote sales. Recommended, selected and located merchandise based on customer desires.

Maintained knowledge of sales and promotions, return policies and security practices.

Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current. Received store deliveries and transported items to correct locations Kinetic by Windstream Hudson, OH

Sales Rep/Event Coordinator

01/2022 - 10/2022

Developed event themes and concepts to ensure successful execution of events.

Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.

Sourced venues for events in accordance with business needs Ensured effective communication between vendors and suppliers before, during and after the event.

Provided on-site support during the day of event

Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.

Worked in tandem with department head to coordinate logistics of all calendar events.

Coordinated and allocated equipment, supplies and staff for events. Attended and participated in industry events.

Documented events with details in customer preferences, financial considerations and successes and failures.

Greeted customers and provided exceptional customer service. Provided accurate information about products, prices and services. Processed transactions using a point-of-sale system. Maintained up-to-date knowledge of store merchandise and policies. Built relationships with customers to encourage repeat business. Upsold additional items based on customer interests and needs. Attended weekly team meetings to review performance goals and objectives.

Answered incoming telephone calls to provide store, products and services information.

Worked with fellow sales team members to achieve group targets. Woodridge High School Peninsula, OH

High School Diploma

06/2013

Hudson Chamber of Commerce Member

Dress For Success Program Canton, OH

Junior Achievers of Girard, OH

Education

Achievements

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