Customer Service Administrative Assistant

DOMINIQUE C. COOK

Objective

Seeking a position in a challenging and engaging fast-pasted environment where I can grow, provide excellent customer service and administrative assistance and utilize my skill traits along with communication and people skills. Skills

● Superior customer service

● 5+ years sales experience

● Management experience

● 8+ years Administrative Assistant experience

● 3 Years experience Accounting,

● Strong written and oral communication skills

● Self-motivated

● Detail-oriented

● Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Mica, T&M Pro, Salesforce. Invoicing, Data Entry, Expense Reports, Mileage Reports. Work Experience

Accounting Specialist- May 2019- Present

ATI Restoration/ American Technologies Inc. 70 Corporate Park Dr. Henderson NV 89074

● Complete and submit tax forms and returns, workers' compensation forms, pension contribution forms, and other government documents.

● Compile budget data and documents, based on estimated revenues and expenses and previous budgets.

● Compile budget data and documents, based on estimated revenues and expenses and previous budgets.

● Reconcile records of bank transactions.

● Operate computers programmed with accounting software to record, store, and analyze information.

● Compile statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.

● Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal.

● Compare computer printouts to manually maintained journals to determine if they match.

● Perform general office duties, such as filing, answering telephones, and handling routine correspondence.

● Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.

● Match order forms with invoices, and record the necessary information.

● Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.

● Quarterly Audits

● Maintain inventory records.

● Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.

● Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

● Access computerized financial information to answer general questions as well as those related to specific accounts.

● Compute deductions for income and social security taxes.

● Receive, record, and bank cash, checks, and vouchers.

● Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.

● Prepare purchase orders and expense reports.

● Perform personal bookkeeping services.

● Prepare and process payroll information.

● Calculate and prepare checks for utilities, taxes, and other payments.

● Reconcile or note and report discrepancies found in records. Senior Administrative Assistant- July 2017- Present ATI Restoration/ American Technologies Inc. 70 Corporate Park Dr. Henderson NV 89074

● Front desk, greeting clients, & taking incoming calls

● Invoicing subcontractors & vendors

● Answering all customer calls and corporate questions

● Job intake in Salesforce system

● Program Coordinator for all insurance work

● Event coordinator/ team building activities

● Obtaining certificate of insurances for clients

● Itel proficient, MICA trained, T&M Pro proficient (per project director request)

● Sorting mail, and making sure office supplies are stocked

● Auditing and submitting all Expense Reports & mileage for field techs and office staff Sales Administrative Assistant - August 2014 – June 2017 ALOTLLC. 5348 Vegas Dr suite a Las Vegas NV 89018

● Bolster corporate culture and employee development through constant face-to-face and digital communication.

● Support inbound sales and recruiting activity through strategic outreach and serving as the primary point of contact for all inbound communication.

● Assist Executive and Management staff with travel planning and budgeting to achieve corporate goals during business trips.

● Lead the administrative team by coordinating with cross-functional teams across maintenance, accounting, and operations staff.

● Routinely handle sensitive/confidential information with the highest level of discretion. Post and prepare job descriptions to online job boards

● Review and qualify candidate applications with Creative Director and Editor in Chief Set up onsite, phone or Skype interviews

● Assist with new hire paperwork

Education

CSN

Degree Bachelors of Science in Business with a in Human Resource Certificate

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