Clerical Support Administrative Secretary

Betty Ann Warren

*** ************ ***, *** ***** TN, 37830

Email : *********@****.*** Phone: 423-***-****

Summary Driven Clerical/Administrative successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in problem solving and talent for boosting operational efficiency. Methodical and highly organized with good prioritization and planning abilities. Hardworking and passionate job seeker with strong skills eager to start a position with your company. Seek and maintain full-time position that offers professional challenges interpersonal skills, excellent time management and problem-solving skills. I have over 10 years of professional experience.

- Business Correspondence - Computers and Technology - Strong Organizational Skills

- Administrative and Clerical Support - Visitor Relations - Multi-Line Telephone System

- Database and Client Management - Mail Routing and Distribution - Postage Meter Work History 09/2021 to Current Receptionist/Administrative Secretary The Pete Store LLC – Knoxville, TN

- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

- Provided clerical support to company employees by copying, faxing and filing documents.

- Responded to inquires from callers seeking information

- Communicate with customers via phone and email to confirm deliveries and respond to inquiries.

10/2019 to 08/2021 Security Supervisor

Allied Universal Security – East Ride, TN

- Recorded incident reports with detailed accounts of occurrences.

- Oversaw security officers and performance evaluations.

- Conducted frequent audits to identify potential problems related to physical security, staff safety and asset protection.

- Moved around different security stations to check and adjust workflow to cover changing needs.

05/2019 to 09/2019 Correctional Officer

Core Civic – Silverdale – Chattanooga, TN

- Escort inmates to and from cells, court, hospitals and medical appointments.

- Conduct routine emergency head count.

- Prepare report logs, record and activity journals. Supervise visits, mealtime, recreation, phone calls and any other activities.

08/2014 to 04/2019 Substitute Teacher K-12

Bradley County School District – Cleveland, TN

- Use organized lesson plans for diversified classroom instruction.

- Assign, explain, and grade homework.

- Provide instruction for students in core subject areas.

- Study material for teaching of lesson plans.

- Keep classroom organized and clean.

08/1980 to 12/1984 United States Air Force

Staff Support Specialist - Shaw AFB, Sumter, SC

-Answer phone and assist callers by providing information or directing to appropriate employees.

- Attended training sessions to stay updated on procedures and services.

- Assist in making copies, faxing and filing paperwork.

- Assisted with special task and assignments.

- Volunteered to help with special projects of varying degrees of complexity.

- Composed and proofread memos, letters and reports to verify error-free communication.

Education – 1976-1980

Military Training - 1980

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