Pharmacy Technician Customer Service
Resume:
LuCinda Resz
Bonner Springs, Kansas *****
**********@*****.***
Professional Summary
‘Hardworking Pharmacy Technician with fll certifications and advanced knowledge of pharmaceuticals, Leverages
talents in counting, packaging and securing drugs to deliver exceptional and flly compliant pharmacy support.
Attentive to detail and exceptional at multitasking,
Shulled and seasoned admin with record keeping skills and efficient customer service. Operating well individually
and with team, Honest and dependable to ensure work tasks are done professionally and accurately.
Work Experience
‘Federal Express Corporation ‘Shawnee, KS
Sr. Operations Admin <Aprigg7- Current
+ Resolved customer problems personally responding to inquiries and complaints.
+ Supported feet management i achieving high calleague more by implementing tam-buling
«_Sompted esas papervorkand deta ext prompt to poi stead fw of fomaton,
+ Faniliarized staff with safe equipment operation and safety rules to maximize compliance.
Walmart ‘Shawnee, KS
Pharmacy Technician Oct 20:8- Current
“Helped pharmacy department with inventory processes to provide smooth customer experiences.
+ Filled prescriptions by retrieving, counting and dispensing pharmaceuticals.
+ Adhered to company policy regarding good faith dispensing during prescription dispensing activities.
Walmart Shawnee, KS
Accounting Associate Oct 2013- Oct 2018
Followed and completed accounting processes and procedures to support and reinforce key business
objectives.
+ Analyzed account information to identify and reconcile financial data discrepancies for inclusion in
‘management reports.
+ Reconciled or reported discrepancies identified in records, taking action to prevent future incidents,
Walmart ‘Bonner Springs, Kansas
(Customer Service Manager Novig85- Oct 2013,
+ Resolved escalated customer complaints and issues to increase customer satisfaction and retention.
+ Built and maintained positive relationships with team members and supervisors.
+ Managed employee performance through disciplining, coaching and counseling.
+ Desloped and implemented custome sre plc nd procedresto improve sence qulity and
Bank Midwest Edwardsville, KS
‘Bank Teller Jan 997 Apr 1997
‘Counted items, recorded amounts, documented serial numbers and signed and dated receipts and manifests.
(Opened and updated checking and savings accounts and CDs.
‘Used good cash handling skills and attention to detail to maintain balanced cash box.
Entered account transactions into financial software and reconciled daily data to balance totals.
‘Supported daily branch operations by completing opening and closing duties.
‘Provided exceptional customer service and support to earn numerous referrals.
Education
Jace (Ouerland Park, KS
‘No Degree: Pharmacy Technology ‘Apr 2021
Bonner Springs High School Bonner Springs, KS
‘High School Diploma “May 1986
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