Assistant Director Employee Relations
Resume:
Mistie Lee
Tampa, Florida 813-***-**** ********@*****.***
I am currently in the process of changing from a career in teaching to a career in management that matches my bachelor’s degree. As a former Assistant Director in a childcare facility setting, I have gained experience in many aspects of the administrative and management fields like sales, collections, and employee relations with plans to further my educational goals in the near future.
EDUCATION
Bachelor of Science in Management, January 2024
University of Phoenix, Tampa, FL
Certificate of Completion Registered Customer Service Representative, December 2023
American Insurance College, Tampa, FL
EXPERIENCE
Lead VPK Teacher, November 2022 – Present
O2B Kids South Westshore, Tampa, FL
Classroom Management, creating an age-appropriate curriculum that follows the Florida Standards in education. Updating and maintaining student records, and daily communication with parents by uploading the students' day and information via the O2B Honeycomb application.
Assessments of students quarterly using the information to understand the students' progression in the program and what to change to make the students' learning a better experience.
Training and Development of new employees for training in the field of childcare development. My job is to show all the aspects of running a classroom in compliance with the company and the state of Florida. I also mentor current teachers in building their teaching and classroom management skills.
Assistant Director, March 2019 – October 2022
Achievement Center Dale Mabry, Tampa, FL
Sales and marketing, my job was to answer prospective customers' questions about the school's tuition, space, and services provided by the school. This included doing school tours, uploading events to social media, and calling unsure customers to make a sale.
Human resources, as an Assistant Director my job was to help with staffing and retention of new and existing employees, training and development of staff, assistant and/or leading monthly team meetings, and building employee relations while maintaining the company's vision and statement.
Administration, light typing, data entry, answering phones, handling staff and student files, setting appointments, tuition collections, front desk greeter, and opening and closing of the building.
Assistant Director/ VPK Teacher, May 2020 – March 2021
Top Kids Bilingual, Tampa, FL
Human resources, as an Assistant Director my job was to help with staffing and retention of new and existing employees, training and development of staff, assistant and/or leading monthly team meetings, and building employee relations while maintaining the company's vision and statement.
Administration, light typing, data entry, answering phones, handling staff and student files, setting appointments, tuition collections, front desk greeter, and the closing of the building.
Classroom Management, creating an age-appropriate curriculum that follows the Florida Standards in education. Updating and maintaining student records
Lead Teacher, January 2016 – May 2020
Achievement Center Dale Mabry, Tampa, FL
Classroom Management, creating an age-appropriate curriculum that follows the Florida Standards in education. Updating and maintaining student records and the assessment of students.
Assessments of students quarterly using the information to understand the students' progression in the program and what to change to make the students' learning a better experience.
School Newsletter creator every month I was responsible for gathering information and creating a school newsletter for new and existing parents. The newsletter included what we were learning, events, shoutouts, and helpful tips for at-home learning.
SKILLS
Administration
Collections
Sales
Human Resource
Training and Development
Record Keeping
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