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LAURA ESCOBAR PATINO

**** ** ***

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AVE, Miramar, FL 33029

(H) 754-***-**** (C) 754-***-**** *********@*****.*** Professional Summary

Office Assistant & Manager who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. Skills

• Self-motivated

• Strong verbal communication

• Conflict resolution

• Multitasking

• Taking responsibility

• Confidence

• Extremely organized

• Team leadership

• Willingness to learn

• Adaptability

• Time management

• Self-improvement

Work History

- Executive Assistant and Manager 12/2021 to Present Sabia Mindful Meals – Wynwood, FL

• Calendar management

• Expense management

• Overseeing office inventory

• Receive customer orders

• Track and enter orders

• Data entry

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- Front Desk & Executive Assistant 12/2019 to 11/2021 BW&T Business Advisers Inc – Miramar, FL

• Identify customer needs

• Ability to work in a fast-paced, changing environment with minimal direction

• Service presentation

• Time management skills

• Multitasking

• Take calls & welcoming customers

- Sales Ambassador & Key holder Manager 01/2019 to 11/2019 MIMMIC – Sunrise, FL

• Trained new workers

• Responsible for opening and closing duties for location

• Continually achieved top sales

• Handled guest complaints and maintained a positive shopping experience for all customers

• Assisted customers over the phone regarding store operations, products, promotions and orders

• Ensured floor and stock areas consistent with store standards

• Manager on duty when the store manager and assistant manager was off duty

• Calculated metric reports to make sure daily goals were met

- Time Factory Watch Outlet 01/2018 to 12/2018

GAP Factory – Sunrise, FL

• Provided excellent customer service, made refunds and exchanges as necessary

• stocked merchandise

• Served customers and displayed effective sales skills

• Maintaining an orderly appearance throughout the sales floor.

• Resolve product or service problems by clarifying the customer's complaint

• Follow communication procedures, guidelines and policies

• Ability to manage difficult conversations

- Sales Ambassador & Cashier 12/2016 to 12/2017

Armani Exchange – Sunrise, FL

• Introducing promotions and opportunities to customers.

• Cross-selling products to increase purchase amounts.

• Time management skills

• Multitasking

• Willingness and ability to learn

Education

- La presentación de Envigado, high school diploma, 2013

- Broward college, Associate in Arts, 2019 - Present

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