Customer Service Warehouse Associate
Resume:
Brittiny Grubbs
Pace, FL *****
**********@*****.***
I also have references:
1. Tiffiny Hamilton 850-***-****
2. Brenda Foster 850- 313-0835
3. David Gostomski 448-***-****
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Amazon Warehouse - Milton, FL
March 2023 to June 2023
Take packages from the conveyor belts, scan them and pace them in separate areas, once bag is full we move the full carts to the designated to be picked up by the delivery drivers. Cashier
Walmart - Milton, FL
March 2022 to June 2022
I greet every customer when they come to my register with their items. I ask them if they found everything they were looking for. I start scanning their items, and place them in bags and then into their shopping cart. I accept their payments of gift cards, credit or debit cards, cash, or checks, or food stamps, or WIC. After the payment has been processed I give them their receipt and wish them a great day. QSR Clerk mo
Tom Thumb - Pace, FL
September 2020 to November 2021
I greet all customers and even employees that enter the store. I ask them if they have found everything they needed. Ask for their loyalty card, IDs, I scan their items, I then bag their items. And wish them a great day. I stock all products. I clean as well.
Team Leader
IBEX Global - Spring Hill, TN
October 2016 to December 2017
i provide technical support to customers over the phone through inbound calls (and if needed also outbound calls.) I provided great customer service on every and all calls. Cleaner/Housekeeper
June 2015 to August 2015
I helped my sister clean a 7 bedroom, 7.5 bath condo for 2 summers from June-Aug in 2014 and 2015. I had the 4th floor assigned to me which had 1 King size bed and long size bathroom, along with 1 Queen size bedroom and bathroom. Thoroughly cleaning (sweeping, mopping, cleaning windows, dusting, etc), making beds and any other assigned duties.
Team Leader
Dunkin' Donuts - Columbia, TN
October 2009 to September 2013
i provided great customer service to any and all customers, took and placed the orders. got any and all things the customer needed, made sandwiches, drinks, etc. i also cleaned and organized and stocked my area, helped out in drive through if they were busy and needed assistance. Head Cashier/Customer Service Associate
Walmart - Spring Hill, TN
October 2012 to May 2013
i would ring up each item. Receive payments by cash, check, credit cards, debit cards, count money in cash drawers; ensure the amounts are adequate change. I help customers with their grocery items. I also stocked, cleaned and organized the register areas while providing great customer service to all customers.
Waitress/Hostess
Shoney's - Columbia, TN
October 2010 to October 2011
i was a waitress and if possible and i wasn't busy i would assist customers in a seating area, take their orders and get them drinks,food,dessert,etc. provided great customer service to all customers. i also kept my area cleaned, stocked and organized.
Education
Bachelor's degree in Software and Mobile Application Development South University_Savannah Online - Savannah, GA
September 2020 to Present
High school diploma
Spring Hill High School - Spring Hill, TN
August 2004 to May 2009
High school or equivalent
Skills
• Tech Support
• Call Center
• Customer Service
• Apple
• Iphone
• Taking care of children (10+ years)
• Assisting and taking care of handicapped mother (3 years)
• Paint
• Troubleshooting
• Network Support
• Desktop Support
• Operating Systems
• Software Troubleshooting
• Cleaning Experience
• Caregiving
• Childcare
• English
• Microsoft Windows
• Restaurant experience
• Cash handling
• Cashiering
• Mac OS
• Research
• Android
• Supervising experience
• Retail sales
• Guest services
• Microsoft Excel
• Driving
• Shipping & receiving
• Microsoft Powerpoint
• Sales
• Communication skills
• Computer skills
• Planograms
• Search engines
• English
• SQL
• Research
• Retail sales
• Mac OS
• Guest services
• Technical support
• Cash register
• Operating systems
• Cash handling
• Desktop support
• Driving
• Cold calling
• Planograms
• Keyword research
• Restaurant experience
• Android
• IT support
• Sales
• Childcare
• Typing
• Customer service
• Windows
Certifications and Licenses
Driver's License
October 2020 to October 2028
Assessments
Customer service — Completed
August 2021
Identifying and resolving common customer issues
Full results: Completed
Customer Service Skills — Proficient
June 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Work motivation — Proficient
June 2021
Level of motivation and discipline applied toward work Full results: Proficient
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a positive person. I have good work ethic. I am punctual. I love working with others and helping people. I am very willing to learn and help others as well. I have over 10 years of customer service experience. I have experience in house cleaning and condo cleaning, stocking and organizing things. I have experience with helping the disabled, working with young children, including babies. I have experience working in am office environment taking phone calls from customers about their products
(APPLE products) and helping with their concerns/issues providing technical support. I know how to treat customers and employees and the bosses. I can operate a cash register, handling money. I have plenty of experience in that area. I have experience in search engines like Firefox, Microsoft Edge, Internet Explorer, Google Chrome, Safari. I enjoy being on different devices and researching everything I can. I'd love to work with you.
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