Customer Service Representative
Resume:
Kelly Mendez
Elizabethtown, KY *****
*********@*****.***
A position as a customer service representative.
Authorized to work in the US for any employer
Work Experience
Production Worker
Flex Films USA - Elizabethtown, KY
September 2023 to Present
Warehouse Associate
UPS - Elizabethtown, KY
June 2023 to August 2023
Customer
Sorter
Detrash
Returns
White Castle Team Member
White Castle - Elizabethtown, KY
April 2023 to June 2023
Customer service
Drive thru window
Cashier
Cook
Inside Sales Representative/Customer Service
Ivox Solutions - Port Saint Lucie, FL
July 2020 to October 2020
Answering phones
Running credit
Taking credit card information
Selling and upselling
Cashier and Customer Service
Sunoco Gas Station - Port Saint Lucie, FL
April 2020 to July 2020
Handling cash and credit cards
Selling beer, cigarettes and lottery
Selling food and gas
Cleaning store inside and out
Cashier and Customer Service
Velero gas station - Port Saint Lucie, FL
January 2020 to April 2020
Handling cash, and credit cards
Selling beer, cigarettes and lottery
Selling gas and food
Cleaning store, restrooms and outside
Restocking shelves
Dog Walker/Pet Sitter
Rover.com - Florida
July 2011 to July 2019
Dog Walker
Pet sitter
Feed
Medication
Daily visits and also stay overs
Dispatcher/Customer Service Representative
Habitat For Humanity - Stuart, FL
October 2014 to August 2016
Answering phones
Scheduling pickups and deliveries
Delivery Driver/Sales Workers
Bebe Inc - Port Saint Lucie, FL
January 2014 to July 2015
Transporting baby equipment to and from airports, hotels, and residential all over Florida Cashier/Sales Associate
Habitat For Humanity - Stuart, FL
July 2014 to October 2014
Answering phones
Handling cash and credit cards
Selling furniture and household items
PCA Patient Care Advocate
Express Scripts Inc - Port Saint Lucie, FL
August 2013 to March 2014
Customer service representatives
Process orders
Listen to customers questions and concerns
Provide answers or responses
Take orders
Calculate charges
Process billing or payments
Review or make changes to customer accounts
Handle returns or complaints
Record details of customer contacts and actions taken Canceling orders.
Insurance Verification, Customer Service Representatives Liberty Medical - Port Saint Lucie, FL
November 2012 to February 2013
Verify Insurances
Contact insurance companies
Check websites for coverage information
Fix any errors in orders
Medical Assistant
Smart For Life - Port Saint Lucie, FL
August 2008 to March 2009
Medication and Treatments
Charting
EKG
Phlebotomy
Scheduling
Telephones
Vitals
Medical Assistant
Indian River Walk in Clinic - Vero Beach, FL
April 2008 to July 2008
Medication and Treatments
Charting
EKG's
Phlebotomy
Vitals
Assist with procedures
Auto Claving
Positioning and Developing X-Rays
Food Server
Food Service, Food Preparation and Serving Related Workers, All Other Martin County School District, - Stuart, FL
March 2006 to January 2007
Food Preparation
Cashiering
Front Desk / Floater, Receptionists and Information Clerks Cora Rehabilitation clinics - Port Saint Lucie, FL January 2006 to March 2006
Answering phones
Filing
Insurance verification
Scheduling appointments
Order Entry Representative
QVC, INC - Port Saint Lucie, FL
March 2005 to January 2006
Customer Service Representative
Post Credit Card Payments
Answering Phones
Taking Phones Orders From Customers
Education
High school diploma
Penn Foster online - Pennsylvania
August 2000 to August 2006
Skills
• Experience in interacting with customers to provide information in response to inquiries about products
and services, and to handle and resolve complaints.
• Cashiering
• Phlebotomy
• Venipuncture
• Vital Signs
• HIPAA
• Order Entry
• Patient Care
• Experience Administering Injections
• Furniture Sales
• Clerical Experience
• Insurance Verification
• Upselling
• Medical Scheduling
• Customer support
• Customer service
• Manufacturing
• Sales
• Cash register
• Customer service
• Animal restraint
• Order entry
• Data entry
• Math
• Pet Sitting
• Animal Care
• Triage
Languages
• Spanish - Intermediate
Certifications and Licenses
Medical Assistant
March 2007 to Present
Medical assistant Certificate
Contact this candidate