Customer service
Resume:
Amber Self
Ellenboro, NC *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Housekeeper/self employed
Self-Made Cleaning Services - Lake Lure, NC
June 2021 to Present
• Cleaning and refreshing Hotel rooms as well as vacation rentals of condominiums, houses, cabins, and more. Family-owned business. My four children and I are solely the founders, creators, and employees of Self-Made Cleaning Services. The business flourished more than we could have ever expected. It's a seasonal Cleaning service from April to September. DoorDash Delivery Driver
Door Dash - Ellenboro, NC
2019 to 2022
• Delivery Driver for restaurants and convenience stores in Rutherford County and following counties. Im at 100% completion of all my deliveries with 0 failed the first year of my employment and, only 1 failed the last year of my employment and it was by the restaurant, they misplaced the order slip. Also, my driving record is perfect with no wrecks or points. Store Manager
Deb's Mini Mart - Chesnee, SC
March 2018 to May 2020
At the start of my employment at Debbs Mini Mart I was hired as a part-time evening cashier. Six months after joining went to full-time and shortly after at one year and two months into my employment, then transferred to the Debbs Mini Mart main and largest store in Chesnee, SC as the store manager in training. Four months after training became Store manager of the main, largest, most busy store owned by Debbs Mini Mart. A year and a half later chose to resign from my position and leave the company after wrecking and totaling the only way of transportation I had. Assistant Manager
Dollar General - Bostic, NC
January 2013 to January 2018
Started the company as a cashier and within two weeks became a keyholder. Shortly after 4 months with the company, I became assistant manager of the Bostic, NC store. A year after becoming assistant manager I then went on further with the company to travel and help guide multiple store managers threw their store remodels and inventories. I'm Loss prevention certified along with all up-to-date certifications required by Dollar General.
Education
GED
Isothermal Community College - Rutherfordton, NC
1995 to 2009
Skills
• Store Management Experience
• Payroll
• Cash Handling
• Pricing
• Supervising Experience
• Assistant Manager Experience
• Sales Management
• Loss Prevention
• Inventory Control
• Customer Service
• Retail Management
• Residential Cleaning
• Management
• Retail Sales
• Profit & Loss
• Recruiting
• Delivery Driver Experience
• Driving
• Time Management
• Human Resources
• Customer service
• Cash handling
• Sales management
• Typing
• Supervising experience
• Profit & loss
• Cash register
• Human resources
• Sales
• Store management
• Restaurant experience
Certifications and Licenses
Loss Prevention Qualified
Food Handler Certification
Driver's License
Assessments
Work style: Reliability — Proficient
January 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
January 2024
Measures the traits that are important for successful cleaners Full results: Proficient
Customer service — Proficient
December 2023
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Completed
December 2023
Responding to customer situations with sensitivity Full results: Completed
Work style: Reliability — Proficient
January 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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