Clinical Lab Supervisor

Chiderah Uzoukwu

Bowie, MD · *********@*****.*** · 240-***-****

Professional Experience

Clinical Lab Supervisor

Curative, Washington DC Aug. 2020- present

● Quickly promoted to supervisor role, overseeing a team of 130 lab scientists, and ensuring adherence to high-quality lab standards

● Developed schedules, conducted daily staff meetings, and prioritized testing of critical samples.

● Assisted Lab Director and Manager in process flow development, technical support, and company-wide experimental studies.

● Collaborated with Senior Automation Engineers to troubleshoot automated liquid handlers, improve CSV data data files, and expedite testing of priority samples. Clinical Lab Assistant May 2020 - Aug. 2020

● Performed analytic testing in CLIA certified lab, consistently processing an average of 800 samples daily.

● Validated Hamilton MicroLab STARLet Liquid Handlers as part of the Automation Team and trained new lab scientists on operating procedures.

● Prepared buffers and reagents for Capsid ELISAs and DNA extraction, utilix=zing both manual and automated systems.

● Monitored lab operations by tracking turnaround times, processing times, quality checks, and scientists efficiency through the company’s LIMS. Front Desk Concierge

Capitol Concierge, Bethesda, MD January 2018 - May 2020

● Delivered exceptional service to customers, addressing tenant inquiries and resolving issues promptly to ensure a positive experience.

● Greeted and welcomed guests, residents, and visitors in a friendly and professional manner.

● Managed incoming calls, emails, and messages, and handled check-ins and check-outs efficiently, ensuring accurate information and proper documentation.

● Performed administrative tasks such as filing, photocopying, and data entry.

● Addressed and resolved guest concerns and issues promptly and effectively. Customer Sales Associate

TJMaxx, Bowie, MD Sep. 2016 - Aug. 2017

● Spearhead customer engagement, consistently exceeding sales targets through effective product knowledge and personalized customer interactions.

● Provide exceptional customer service, cultivating long-term relationships and ensuring customer satisfaction.

● Proactively approach customers to understand their needs and recommend appropriate products, resulting in increased sales revenue.

● Utilize strong communication and interpersonal skills to build rapport and effectively convey product features and benefits.

● Contribute to visual merchandising and store presentation, enhancing the overall shopping experience.

Other Relevant Experience

Event Coordinator

100% Triumph Campus Ministries, Columbia MD May 2020 - Present

● Plans and executes successful events, demonstrating organizational and interpersonal skills.

● Coordinates guest speakers, breakout sessions, and VIP guests for a large-scale annual conference.

Howard University Campus Coordinator Aug. 2017- May 2020

● Organized and managed weekly meetings, handled attendance, and facilitated student engagement.

Education

Master of Public Health, Global Health April 2022- present George Washington University - Milken Institute of Public Health, Washington, DC Bachelor of Science, Biology

Howard University, Washington, DC

Technical and Interpersonal Skills

● Excellent communication and interpersonal skills

● Product knowledge and sales techniques

● Goal-oriented and results-driven

● Team collaboration and cross-functional coordination Certifications

Google Project Management: Professional Certificate Jan. 2023 - Present Google, Coursera

Volunteer Work

● Family Development and Samaritan Foundation July 2019 - Present

● God’s Remnant Assembly Outreach Department June 2021 - Present

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