ABAZAR ABDALLA AHMED ABDALRAHMAN
CONTACT
***********@*****.***
Sudan, Kosti, alnseir square bl
ock no 7,house no 421.
SKILLS
Computer skills eg Word, Excel,
PowerPoint, data entry, Data
Collection, all Internet users eg
official emails by professional
manner.
Excellent communication skills,
strong customer focus with the
ability to engage in polite and
forward conversation. Team
work, Flexibility, Integrity and
ability to Solve customer
complaints. ability to deal and
understand the people of white
Nile state including the people of
South Sudan because I worked
with Adra Organization Returnee
support program and with Plan
international in program D-kosti
offic plus I am one of kosti
residents high translation skills
Eng to Ar and Vers.
REFERENCE
Johnny Marinow - "Corinthia
Hotel, Khartoum "
HR Executive Manager
Johnny.Marinow @corinthia.com
LANGUAGES
Arabic: Native English: Fluent
French:. Intermediate
7/2/2017
-
4/8/2022
01/08/2012
-
01/02/2013
7/2/2013
-
28/2/2015
2022
2006
2023
OBJECTIVE
To utilize my technical skills and provide a professional service to Corporations and customers by applying and honing my knowledge and working in a challenging and motivating working environment. EXPERIENCE
Guest Service-Telephone+ Receptionist(Admin)
Corinthia Hotel . Khartoum
International Hotel, level of Five stars
Hotel, handle inbound and outbound calls
to the suitable department, welcoming
the customers and full the registration
card form and print it out,doing the
payment process for the guest through
check in and check out including the
receipt details, solving customers
complaints, help in Translation,customer
satisfaction. I make cross training in
reservation - Sales Department and do all
the individual and company reservation
process according to Corinthia standard.
Admin Manager
Sindibad Mall
Responsible for the management and
Operations of children Recreation, Payment
process, machine maintenance, etc
Security Guard
Spark Security Services
I worked in different locations in UAE as Schools
receptionist in Zayed mailitary service, five star Hotel in Abu Dhabi as Security Guard; Protect
the personal and property in the location, write
incident reports, looking for Safety in general,
etc.
EDUCATION
Master Degree in Translation Arabic& English
University of Khartoum
ESOL. Certificate
Glasgow Metropolitan College.UK
Computer Certificate
Almasar Centre for Languages and Computer
Excellent
ACHIEVEMENTS & AWARDS
I translated chapter one from the book an introduction to hospitality management for John Walker and I have got highly appreciated from the head of Khartoum university- unit of Translation. I awarded appreciation certificate from Corinthia Hotel due to my hard work. TRAINING
Returnee Support Program_ ADRA Organization/Kosti office: Help the people of South Sudan to return in safety to their home in South Sudan and give them all kinds of helps they needed. Program Department & Sponsorship _ Plan international- sudan: worked in project management; survey, writing reports, translate the sponsorship letter, etc
Sales department- Reservation-Corinthia Hotel, Khartoum: making reservations for the individual guest and company also according to the Corinthia standard, negotiation skills,
Air Operations _Sudan Airways; writing reports to the pilot including the weather, fuel and weight of plane, dispatched,etc. Basic Security Guard Training Course in National Security Institute,UAE; the security Guard job description and safety in general.