Care Coordinator Case Management

Bachelor’s Degree in Substance Abuse Counseling. Excellent at juggling multiple tasks and working under pressure. Bi-lingual (Spanish/English/beginning sigh language ASL). Familiar with community and its unique diversity. Type 50WPM. Knowledge of PowerPoint, Outlook, Excel, Word, OneNote, case management data system CMS, SORTS, BAHN, and CIVICORE.

EXPERIENCE:

April 2020 – October 2024

INTENSIVE CARE COORDINATOR

As an Intensive Care Coordinator, I deliver services for adults with significant Behavioral and Medical conditions. Conducting assessment and service planning, arranging for services, coordinating multiple services, access to crisis services, assisting the Adult, and monitoring progress. As an Intensive Care Coordinator I collaborate with providers, prepare a care plan, billing, and eligibility. Coordinate and monitor behavioral and medical health, social services, education and other services. Maintain program-based outcomes through Care Coordinator data system BAHN and CIVICORE.

March 2018-May 2020

CASE MANAGER, SAFE HORIZON, QUEENS OASIS.

As a case manager I deliver case management and supportive services for victims of domestic violence and their children. Maintain program-based outcomes through case management data system CMS and SORTS. Overseen 21 cases, coordinated communication, created rapport with diverse community. Provided client smooth transition of employment, education, and service for the children.

September 2013 – May 2022

YOUTH LEADER/MENTOR/CHILDCARE PROVIDER

Provide a welcoming, fun, and enthusiastic environment for youth to connect with one another and grow in their faith. Interact with parents, and volunteers to develop and publish a yearly plan with regular social education, spiritual guidance, and mission-oriented events meant to develop and maintain a vibrant program. Organized support groups, and record keeping of youth participation. Owner/Childcare service. Supervised and monitored the safety of children. Organized lesson plans for Pre-K.

EDUCATION

MARCH 2019

BACHELOR OF ART, OHIO CHRISTIAN UNIVERSITY

GPA 3.8; HONOR: CUM LAUDE, HONOR ROLE CERTIVICATE 2018-2019.

SEPTEMBER 2009

ASSOCIATE DEGREE, PLAZA COMMUNITY COLLEGE

GPA 3.6: HONOR ROLL 2007-2008

SKILLS

Type 50 WPM, PowerPoint, Outlook, Word, and Research. Knowledge of CMS, SORTS, BAHN, and CIVICORE. Time management, organizational, teamwork, team building. Fast learning, active listening, communication, decision making and problem solving. Leadership skills, and patient advocate.

ACTIVITIES

Mentorship is innovated by cultivating growth by allowing the community to overcome obstacles. During mentorship, art is a way to build rapport. Art (resin artwork and tree of life wall art) is a self-taught passion that I use to collaborate an innovated response. I incorporate my artwork in my sessions for the client to explore hidden desires, passions, and fears. Donating my artwork to the community allows me to give back to society.

CERTIFICATE

Honor Role Certificate: CUM LAUDE 2018-2019

Involving Youth in Substance Abuse Prevention Program (SELF) SAMHSA. 2018-2019

Mandated Reporter 2018-2020

Certificate of Participation: OPWWD 2018-2019

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