Administrative Assistant Veterinary Technician
Resume:
Mindy Denton
** ***** **** ******, ****** Creek, MI 49015
Cell: 269-***-**** – ****************@*****.***
Work History
Supervisor/Beverage Server
Firekeepers Casino – Battle Creek, MI 05/2023 – Present Full-Time 40 Hours per week
Christopher Fuld – Multi-venue Manager
- Twenty years’ experience as a server.
- Twelve years’ experience in management.
- Resolve employment-related disputes through proactive communication.
- Handle understaffing, disputes, terminating employees and administering disciplinary procedures.
- Greet customers and ascertain customers’ needs.
- Help customers with questions, problems, and complaints in person.
- Developed positive customer relationships through friendly greetings and excellent service.
- Recognize and reward outstanding work performance to cultivate a positive and collaborative customer service culture.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Operate a cash register for cash, check and credit card transactions with 100% accuracy. Veterinary Technician/Receptionist
Lakeview Veterinary Clinic – Battle Creek, MI 05/2017 – Present Full-Time 40 Hours per week
Dr. Kent Beebe – DVM
- Twelve years’ experience as a Veterinary Technician.
- Responsible for assisting the veterinarian with all duties required in treatment or assessing of the animal.
- Includes restraints, blood draws, urine and fecal floats, microscope identification of certain organisms, bacteria, infections or parasites, Zoonotic disease testing, and x-rays.
- Assist with surgeries.
- Assist with routine care of the animal presented to the clinic.
- Worked together with team members to ensure safety.
- Answered customer telephone calls promptly and in an appropriate manner.
- Scheduled appointments, assessed documents and faxed files.
- Recommended certain medications to assist in the treatment of the animal, or for the animal’s overall health maintenance.
Director of Marketing and Advertising
Climax Enterprises – Battle Creek, MI 02/2020 – 02/2023 Full-Time 40 Hours per week
Dave Dishman - Supervisor
- Three years’ experience as Director of Marketing and Advertising.
- Partnered with practice leaders to develop short and long-term strategic business development goals, review leads, set targets and provide progress updates.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Lead client and competitor research, including trend analysis, long-term development plans review and portfolio review for potential partnerships.
- Adequately assessed target audience to produce new customers with knowledge of products.
- Maintained the business brand, marketing collateral, website and social media presence.
- Produced new content, designed menus, and created weekly spreadsheets.
- Coordinated with product marketing, growth marketing, public relations and communications to ensure consistent messaging across all public-facing channels.
- Responsible for answering emails.
- Conducted weekly marketing meetings and managed trade shows.
- Participated in new age classes for new techniques and technologies.
- Proficient in Microsoft Office: Word, Excel, and PowerPoint.
- Assisted with inputting bids and producing required financial reports to evaluate the bids and determine adequate buyer response.
- Performed analysis of bids to determine responsiveness to products for target audience.
- Assisted with reviewing and analyzing bids to help determine responsiveness and ensure targeted audience is the main focal point.
- Assisted with conducting research and analyzing current marketing strategies to provide sound data to higher level buyers to increase sales and make appropriate decisions.
- Received, validated and input customer orders/change requests.
- Monitored customer orders after they have been created, and processed order cancellations.
- Performed marketing duties in order to promote sales of a vast majority of products, whether one time deal or long-term buyers.
- Designed and developed catalogs that are used to sell wide range of products, i.e. solar panels, generators, batteries, water heaters, power grid boxes, new electrical/water sources, and tree removal services.
- Gathered, collected, consolidated data, managed trade shows, produced new menus and produced new content.
Executive Administrative Assistant / Information Technology (IT) Climax Enterprises – Battle Creek, MI 02/2020 – 02/2023 Full-Time 40 Hours per week
Dave Dishman - Supervisor
- Three years’ experience as an Executive Administrative Assistant.
- Three years’ experience in Information Technology (IT).
- Adept at streamlining processes to increase efficiency.
- Skill set includes superior organizational skills and multitasking abilities.
- Duties included troubleshooting solar panel systems.
- Coordinated meetings, travel arrangements, and other administrative tasks for the executive team.
- Created and implemented new processes and procedures to streamline administrative operations.
- Developed and maintained strong relationships with internal and external stakeholders to ensure successful operations.
- Authorized to pull permits for use, worked with the City of Battle Creek and Calhoun County.
- Ensured duties performed were within State of Michigan requirements.
- Proficient in Microsoft Office: Word, Excel, and PowerPoint. Veterinary Technician/Kennel Manager/Office Manager Calhoun County Animal Shelter – Battle Creek, MI 07/2011 – 10/2017 Full-Time 40 Hours per week
Sindy Buford – CEO
Dr. Dale Borders – DVM
- Twelve years’ experience as a Veterinary Technician.
- Responsible for assisting the veterinarian with all duties required in treatment or assessing of the animal.
- Responsible for giving complete exams before concluding type of treatment the animal required.
- Includes restraints, blood draws, urine and fecal floats, microscope identification of certain organisms, bacteria, infections or parasites, Zoonotic disease testing, and x-rays.
- Gave correct immunizations, de-worming and de-fleaing the animals.
- Assisted with surgeries, to include keeping the surgery room sanitized and surgery ready for emergencies.
- Responsible for cleaning and sanitizing all surgery equipment, to include wrapping the equipment, with direct knowledge of running an autoclave machine.
- Responsible for providing anesthesia to the animals, as well as intubating to the anesthesia machine.
- Monitored the animals breathing, heartbeat, oxygen and carbon dioxide intake.
- Monitored after care of the animals, as well as suture removal and one on one discussion with the owners, and expected outcomes.
- Assisted with routine care of the animal presented to the clinic.
- Worked together with team members to ensure safety.
- Answered customer telephone calls promptly and in an appropriate manner.
- Scheduled appointments, assessed documents and faxed files.
- Recommended certain medications to assist in the treatment of the animal, or for the animal’s overall health maintenance.
- Resolve employment-related disputes through proactive communication.
- Handle understaffing, disputes, terminating employees and administering disciplinary procedures.
Education
2014 Associates Degree: Marketing and Advertising
Kellogg Community College – Battle Creek, MI
2012 Associates Degree: Science
Kellogg Community College – Battle Creek, MI
2009 Associates Degree: Business
Kellogg Community College – Battle Creek, MI
2002 High School Diploma
Lakeview High School – Battle Creek, MI
References
Megan Krueger-Youmans – DLA Customer Support Liaison Battle Creek, MI 49017
Bruce Milnes – General Manager (Retired)
Battle Creek, MI 49017
Christopher Easton – General Manager
Battle Creek, MI 49017
Tracy Lee – Director of ROAR
Battle Creek, MI 49017
Additional Information
Community Service:
● ROAR – Reflections Outcast Animal Rescue
● Calhoun County Food Bank
● Goodwill Industries
● Mid-Michigan Cat Rescue
Contact this candidate