Medical Office Assistant
Resume:
kenettra Covington
Accomplished administrative medical office assistant
Altoona, PA 16602
**.******@*****.***
Administrative medical office assistant trained in clerical and front office services, Seeking an opportunity to apply practical skills and positively impact the workplace. Authorized to work in the US for any employer
Work Experience
Full Service Shopper
Instacart - Altoona, PA
November 2022 to Present
To shop for public people who put shopping orders through the store online. Shop for public people who can't participate in shopping for themselves. Drive the shopping orders to there correct destination, make sure each customer get the correct order.
Uber Driver
Uber - Altoona, PA
September 2022 to Present
Pick up passengers and get them kindly, expedite to their destination. Very safely and carefully with quality customer service.
Medical Office Specialist
Pyramid Healthcare - Altoona, PA
August 2023 to October 2023
Scan patient charts into computer system
File patient charts make sure all information is up to date Sales Associate
JCPenney - Altoona, PA
July 2023 to September 2023
Patiently waited on customers
Ring up orders by using the cash register
While using good customer service
Helped with processing online orders
Call Center Representative
American Customer Care - Altoona, PA
May 2023 to July 2023
Call different customers to make sure they still want to receive free magazines or update subscription DSP (Direct Support Professional)
CRB services - Nanty Glo, PA
March 2023 to April 2023
Went through weeks of training of procedures and regulations Caretaker
Ananswered prayer - McKeesport, PA
March 2017 to February 2019
Help assisting clients with errands, shopping, transport, meal prep, light housekeeping, medication, incontinence, bathing, hair care, dressing, eating/ drinking, laundry, reading/ writing, managing finances, social/ leisure activities, social/ leisure activities, telephone/ communication devices, securing transportation, appointment scheduling, obtaining seasonal clothing, using a prosthetic device, ambulating, range of motion, supervised walks, toileting, bowl/ bladder management, Transfer's, catheter care, wound care, g tube feedings
Medical Receptionist
Katsur dental & orthodonics - Pittsburgh, PA
October 2015 to January 2016
Responsibilities
Filing patient charts
Scheduling appointments
Verifying insurances
Putting in proper procedure codes
Computer proficiency
Accomplishments
Encouragement
Skills Used
Customer service
Strategize
Organize
Test results
Promptly
Medical Office Receptionist
Dr. Aharon dental - Turtle Creek, PA
May 2015 to July 2015
Responsibilities
Scheduling
Faxing
Appointment confirmation
Accomplishments
Time management
Skills Used
Multitasking
Housekeeper
HOLIDAY INN EXPRESS AND SUITES - Robinson Township, PA April 2012 to July 2012
Responsibilities
Dusting
Vacuuming
Mopping
Sweeping
Stocking
Disinfecting
Accomplishments
Positive example
Skills Used
Multitasking
Leadership
Cashier
HMSHost - Verona, PA
August 2008 to October 2008
Responsibilities
Ringing up customer orders
Giving back proper amount of change
Making sure customers have correct orders
Accomplishments
Great customer service
Making sure customers are satisfied
(SKILLS)
Timely
Problem solving
Attention to detail
Communication
Education
Associate's degree in Medical Office Administration Assistant Bryant & Stratton College-Online - Buffalo, NY
January 2023 to Present
Diploma in Medical office/ medical billing
Kaplan career institute - Pittsburgh, PA
2014 to 2016
ged in diploma
job corp - Pittsburgh, PA
June 2002 to May 2005
Skills
• Front office reception (5 years)
• Medical Terminology (3 years)
• Anatomy And Physiology
• Processing insurance payments
• Scheduling Appointments
• EHR/EMR software
• Microsoft Office Suite
• Medical ethics/HIPAA
• Knowledge of CPT-4 coding
• Knowledge of ICD-9-CM/ ICD-10-CM
• Knowledge of HCPCS coding
• Calculation of coinsurance
• Verification of insurance benefits
• Filing patient records/ documentation
• Customer Service (6 years)
• Cleaning (3 years)
• Faxing (6 years)
• Problem Solving (4 years)
• Organizational Skills (1 year)
• Computer Skills (2 years)
• Insurance Verification (1 year)
• Cleaning (10+ years)
• Medical Office Experience
• Dental Receptionist
• Medical Scheduling
• Meal Preparation
• Medical Billing
• Laundry
• Medical Receptionist (7 years)
• Medical Coding
• Clerical Experience
• Delivery driver experience (3 years)
• ICD Coding
• AHIMA (5 years)
• Caregiving (5 years)
• Driving (10+ years)
• Quality Assurance
• Clerical experience
• Hospital experience
• Customer service
• Medical records
• Medical terminology
• Typing
• Driving
• Medical coding
• ICD coding
• Conflict management
• ICD-10
• HIPAA
• Front desk
• Cash handling
• Sales
• Cash register
• Google Docs
• Documentation review
• ICD-9
• Cold calling
• Presentation skills
• Planograms
• Office management
• Proofreading
• QuickBooks
• Revenue cycle management
• Negotiation
• Microsoft Word
• Care plans
• Banking
• Analysis skills
• Social media management
• Accounting
• Technical support
• Childcare
• Medical billing
• Communication skills
• Medical administrative support
• Medical office experience
Languages
• English - Fluent
Certifications and Licenses
Driver's License
June 2023 to June 2026
CPR Certification
September 2023 to August 2026
Certified Medical Assistant
AED Certification
Additional Information
REFERENCES:
KATHY OSBORNE. 412-***-**** (professional)
JAMIE WARHAM. 412-***-**** (professional)
HUNTER HOPKINS. 412-***-****.(professional)
GRACE WIEST 1-800-***-****
(PROFESSIONAL)
My abilities are multitasking, total- quality customer service, organized, maintain clean and safe work environment, proficient typist, problem solving and dispute resolution.
Contact this candidate