Sales Consultant Customer Service

Rikki Bruins

**** **** *** *

Saint Cloud, MN ***03

Cell: 605-***-****

Objective:

I am a friendly, dynamic, highly motivated person possessing excellent communications and interpersonal skills, currently looking for a suitable position where I can both challenge myself and apply my current skills and qualifications. Profile:

● Strong interpersonal skills: proven ability to work well with individuals at all levels.

● Possess strong problem resolution skills.

● Dedicated individual, achieving a reputation for consistently going above and beyond what is expected or required.

● Detail oriented and resourceful in completing projects; able to multitask effectively.

● Proficient in the use of Microsoft Word, Excel, FDR, Evolve and PEN Systems.

● Typing and 10 key skills. Can type 60 WPM.

Work History:

2/2023-9/2023

Bernicks Distributing

Beer Sales Consultant

In this role I was their Sales Relief Beer Consultant. Went to many different stores and took current orders and also upsold new products. As a relief rep I worked various different routes. If somebody was sick, or quit, or took vacation I would fill in. Built rapport with all my stores and also made sure they had displays and point of sale items in their store to promote our products that we sell.

4/2022-1/2023

Southern Glaziers

Wine Sales Consultant

At this position I went to different liquor stores and sold wine and built a solid relationship with my stores. I also did merchandise all my products. Set up tastings for customers to try the newest wine in my portfolio.

8/15/15-Current

Washington National

Insurance Sales Agent

I currently sell supplemental insurance such as Cancer, Heart, Accident. There are a few other products that we sell also, however those are the main ones. I go into people’s homes or businesses and present my products.

9/17/02 – 8/2015

Premier Bankcard, LLC

Sioux Falls, SD

Portfolio Collections

I started Premier Bankcard in September of 2002 as an Early-Stage Rep 2 and quickly became a Collections Rep 3 in September of 2003. After moving up to Late-Stage Collections, I was promoted to a Portfolio Collector. I have consistently excelled in every position I have held including being Collector of the Month numerous times as well as Collector of the Quarter. I also have taken on extra duties such as taking Supervisor calls and training new hires.

1999-2002

The Credit Store

Sioux Falls, SD

Customer Service/Collections/Correspondence

I started here as a Customer Service Rep taking inbound calls as well as doing pre-due collections. I then gained experience in the Correspondence area where I completed audit reviews and statement requests.

(Employment ended due to company bankruptcy)

1998-1999

SPS

Sioux Falls, SD

Customer Service/New Accounts

Here I assisted customers with questions regarding their accounts as well as processing new applications. (Employment ended due to company bankruptcy)

Summary:

I am a highly motivated, loyal employee. I am very much a people person with over 13 years of credit card industry experience including 10+ years Collection’s experience. Thank you for your consideration.

-REFERENCES AVAILABLE UPON REQUEST

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