Customer Service Representative
Resume:
Scarlett Kendall
Walton, KY *****
*******************@*****.***
Authorized to work in the US for any employer
Work Experience
Survey Caller
Promark Research - Remote
February 2021 to March 2023
• Placed outbound calls, to solicit information,for political surveys.
• Used specific computer software, to record and track responses to the inquiries.
• Typing answers.
• Asked questions about their opinions on municipal, city, and statewide issues, in their area.
• Read from a script and recorded answers.
Survey Caller
Shiftsmart - Remote
May 2020 to November 2022
• Placed outbound calls, to solicit information,for political surveys.
• Used specific computer software, to record and track responses to the inquiries.
• Typing answers.
• Asked questions about their opinions on municipal, city, and statewide issues, in their area.
• Read from a script and recorded answers.
Customer Service Representative
The Home Depot - Remote
December 2016 to October 2018
• Provided effective customer service for all external customers.
• Uses excellent, in-depth knowledge of company products, programs as well as effectively communicating with internal and extended external team members.
• Multi-tasks on a regular basis by keyboarding, order in-take and scheduling as needed. Education
Art Institute of Pittsburgh in Graphic
The Art Institute of Pittsburgh-Online Division - Pittsburgh, PA August 2004 to September 2006
High school diploma
Walton High School - Walton, KY
August 1998 to May 2002
Skills
• Phone etiquette
• Data entry
• Communication skills
• Typing
• Customer support
• Time management
• comfort with learning and using digital tools
• Data collection
• Operating Systems
• Technical Support
Certifications and Licenses
windows 10
Typing
May 2022 to April 2025
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