Customer Service A Team

William Kemp

Dear Employer,

Having achieved many goals in my career, I am interested in expanding my professional horizons by seeking new challenges. I have acquired a solid reputation for effective networking and strategic alliance-building among crucial resources. As you can see my career in business, marketing, and administration is extensive.

As a team member of your organization, I can provide:

Efficiency; reliability; accuracy; and outstanding customer service

Maturity; honesty; ability to succeed with the challenges and opportunities given.

Knowledge of general and administrative office procedures.

Ability to develop and lead a team

My objective is to establish a time when we can meet to discuss how my talent, professionalism, and enthusiasm will add to your organization. Thank you for your consideration. I look forward to speaking with you soon.

Sincerely,

William Kemp

**************@******************.***

Phone: 470-***-****

William Kemp

Email: **************@******************.*** Phone: 470-***-****

Professional Qualifications

Demonstrated achiever with exceptional knowledge of customer service, human resources, and business practices.

Detail-oriented, team player, skilled in simultaneously handling multiple tasks, and proven ability to meet deadlines consistently

Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.

Recognized for improving workflow efficiency, being flexible, and being adaptable to changing environments.

Proficient in Windows Internet applications also Microsoft Outlook, Access, Excel, and Word.

Career History & Accomplishments

Shear Barber Spa Club

C.E.O/Master Barber

Atlanta Ga 2017- Current

As the C.E.O in the barbering brotherhood and hair grooming industry, I swear to be an essential counselor, friend, family member, advisor and mentor while servicing men, women, and children. I will uphold my platform with dignity, integrity, and non-bias conduct by displaying equal treatment to individuals of all ages, sexualities, genders, political parties, nationalities, cultures, or religious organizations. I recognize I have a profession that connects many classifications across our world; bridging the poor, middle class, rich, scientists, teachers, military, the mentally ill, gang affiliates, students, doctors, nurses, politicians, lawyers, police, judges, pastors, killers, and the deceased together.

United Parcel Services

Team Lead/Package handler/Package Drive, Atlanta, GA 2004 - 2017

Manage a team of 8-10 employees. Assure that the correct products are shipped to the correct vendor by creating quality checks. Train new staff on policies and procedures within the department. Relay shipping issues back to upper management to communicate with the vendor. Process inventory on a conveyor belt as needed to assist in faster shipping. Document all issues for quality control reports on a daily and weekly log. Ensure that the operation is run smoothly with minimum error.

Benton Georgia Inc. – Atlanta, GA.

Operations Administration 2005-2006

Manage the area resources to maximize key results. Train, coach & motivate the operation team. Manage schedules to ensure proper coverage for all shifts. Document and train on the operation of all vehicles and equipment in support of utility construction, traffic safety and control, operator maintenance and preventive maintenance of equipment, operating equipment motor graders, cranes, trenchers, front end loaders, track type dozers, track type excavators, drop hammer tamps, boring machines, concrete, and asphalt trucks. Read and interpret blueprints and sketches about all aspects of utility construction.

Christian Council Of Atlanta – Atlanta, GA 2002-2005

Human Resource Claims

Investigate each claim through contact with agents, law enforcement, witnesses, policyholders, and medical providers. Keep an effective diary management system to ensure that all claims are handled timely. Recognize cases based on severity protocols to be referred to the next-level claim handler. Maintain claim files, have an effective diary system, and document claim file activities in accordance with established procedures.

Education

Atlanta Area Technical College Computer Information Systems 2002-2005

St.Leo University

Religion 2007-2008

Atlanta Area Technical College

Barbering 2009-2011

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