Sales Manager Store
Resume:
Professional Profile:
A Seasoned Professional to leverage my extensive experience and expertise in
retail management to drive operational excellence, optimize store performance, and enhance customer satisfaction. I am committed to leading and developing high-performing teams, implementing strategic initiatives, and fostering collaborative relationships to achieve organizational goals and drive sustainable growth in the retail sector.
Professional Working Experience:
Regional Sales Manager - LOGO Pakistan Ltd.
June 2023 – To Date
Execution of Retail Operations Excellence Program to streamline financial objectives and Rapid Network Expansion.
Retail Operations of 14 Outlets located in different Cities.
Successful Launch of 4 New outlets in Single Month of Ramazan in 2024.
Area Sales Manager - Servis Industries Ltd
Feb 2021 – June 2023
Developing Sales Strategies to Achieve Sales Targets by leading, developing and motivating Sales Team.
Staff Training and development to get them goal oriented and self- groomed to uplift Customer Service Standards.
Profitability improved by 5 % with best exploitation of Resources.
Network Expansion through Market Research in untapped and emerging Markets of future.
Retail District Manager - Bata Pakistan Ltd.
June 2011 – Jan 2021
Active Coordination with local bodies to secure company interests and smooth operations at stores.
Right Product availability at Right Place through liaison with Merchandising and supply chain departments.
Implementation of Marketing Campaigns effectively.
Stores’ Cash and Stock Audit Controlling.
Retail District Manager – ChenOne Pakistan Ltd.
Apr 2008 – Jun 2011
Development and successful launching of Loyalty Program with Prestige Club nationwide.
Brand Activation of House of Chenab with 5 years financial marketing and strategic planning.
Assessment reporting of Mystery Shopping.
Warehouse Supervisor - Rafhan Maize Products Co Ltd: Feb 1999 – Nov 2002
MUHAMMAD ARFAN
****.*******@*****.***
Technical Skills:
Microsoft Office Suit.
Advance Excel & CSV.
AX-365 Dynamics.
Data Analysis on DB.
Omni Channel –Ecom.
Chat-GPT-4
Digital Marketing. SEO
Personal Skills:
Good Negotiator
Self-Motivated
Goal Oriented
Team Leader
Quick Learner
Diligent Working
English Proficiency.
Professionally
Committed
Strong Managerial
Skills
Stress Management
Initiator.
Training & Development:
One Week - Dubai (UAE) on Job Modern Retail Environmental Dynamics Course held at by Servis Industries Ltd.
Successfully completion of Retail Excellence Three Days Course, Held at Lahore by Bata Pakistan Ltd.
Passion to Serve Course attended Held at Islamabad by Bata Pakistan.
Visual Merchandising Course Attended, Held at Karachi by Bata Pakistan Ltd.
One Week - Bangkok (Thailand) on the job Training Expo Tour by Servis Industries Ltd.
3 Days’ Time Management Course Attended at Fallet’s Lahore.
2 Days Workshop on Negotiation Skills at Nishat Lahore. Life Time Achievements:
1
st
Position in MBA Marketing specialization at UAF.
UAF has awarded Scholarship for appearing in top three positions in overall MBA regular session 2007- 2009.
Won 1
st
position in Entrepreneurship Business Plan, Competition held on June 2009 at UAF.
Punjab College of Commerce Faisalabad has awarded 100 % Scholarship in B.Com.
1
st
Position in B.com in Punjab College of Commerce and in Faisalabad (2006-2007)
Exclusive member of Business Management Society at UAF
Award Winning at Bata Pakistan Ltd as Best ASM of the Year 2012, 2016 & 2017 & 2019.
Academic Qualification:
MBA - 3.80 CGPA, Marketing (UAF) University of Agriculture Faisalabad. (2007-2008)
B. Com - 72.22 % Marks (PU) University of the Punjab Lahore.
(2005- 2006)
I.Com 81 % Marks from (FBISE) Faisalabad Board (2003-2004)
Matriculation 51 % Marks from (FBISE) Faisalabad Board. Interests and Activities:
Net Surfing
Market Research
Current Affairs
Action Movies of
Hollywood
Language Proficiency:
English Professional
Status
Urdu Professional
Status
Punjabi as Mother
tongue
Training & Courses:
Negotiation Skills.
Time Management.
Retail Excellence.
Passion to Serve.
Marketing Research
Quality Management
Organization Behavior
Visual Merchandising.
Customer Services
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