VELMA DUNCAN
*******@*****.*** 971-***-**** Green Cove Springs, FL, 32043
Summary
Quality-focused Data Entry Clerk offering ten years of experience in data processing, coding and transaction processing. I bring strong attention to details, accuracy, team-player, outstanding communication skills and flexibility.
Skills
• Check Processing
• Inventory Management
• Time Management
• Multi-line phone proficiency
• Bank reconciliation
• Customer Service
• Data entry documentation
• Accounts payable
Experience
Ezra Homecare / Newton MA
Caregiver
08/2021 – 04/2024
Helped client with personal needs/ ADL
• Fostered relationship with client, providing companionship
• Performed light housekeeping
• Assisted with medication administration as directed by care plan
Mrs Elaine Bodenheimer Baltimore MD
Caregiver
07/2018 – 04/2021
• Helped client with personal needs/ ADL
• Fostered relationship with client, providing companionship
• Performed light housekeeping
• Assisted with medication administration as directed by care plan
Hose Assembly and Supply Kingston, Jamaica
Cashier/Receptionist
04/2016 – 06/2017
• Operate cash register
• Worked closely with front-end staff to assist customers and maintain satisfaction levels
• Accurately and promptly processed all sales transactions to prevent long customer wait times
• Maintained high productivity by efficiently processing cash, debit, credit payments for customers
• Completed daily recovery tasks to keep area clean and neat for maximum efficiency
Caribbean Fencing Limited Kingston, Jamaica
Inventory Clerk/Receptionist
06/2008 – 08/2014
• Managed weekly inventory and supply tracking
• Verified prices and computed totals to ensure accurate invoices
• Revised production schedules to account for changing designs, shortages and other interruptions
• Assessed delivered contents against original orders
International Institute of Science and Technology Kingston, Jamaica
Administrative Assistant
08/2006 – 05/2008
• Direct customer communication to appropriate department personnel and offered information to resolve inquires, boosting customer satisfaction
• Entered invoice data into company database and update details, including customer contacts and delivery dates to keep information current
• Maintained inventory in administrative supply building area
• Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfer
• Greeted visitors or callers daily to handle inquires or direct to appropriate persons
• Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs
• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
Electoral Office of Jamaica Kingston, Jamaica
Machine Operator/Presiding Office
09/2007 – 12/2007
• Checked voter identification and signed in registered voters prior to administering ballots
• Provided excellent customer service
• Accurately proofread documents ensure accuracy and completeness of all paperwork
Super Plus Food Store Kingston, Jamaica
Data Entry Clerk / Cashier
05/2003 – 08/2006
• Transfer information of supplies into database to maintain consistent and accurate clients’ records
• Identify system and account issues to quickly and accurately resolve problems
• Identify and correct data entry errors to prevent duplication across systems
Education and Training
Polytech Adult Education Dover, DE
CMAA/CBCS
(Certified Medical Administrative Assistant/ Certified Billing and Coding Specialist)
Expected in 05/2021
InfoServ Kingston, Jamaica
Electronic Typing
09/1993
Completed continuing education
Principle of Account
Principle of Business
Principle of Marketing
Certifications
• Certificate in Electronic Typing / Data Entry
• Certificate in Cashier
• Certificate in Payroll Accounting
• Certificate in Microsoft Office Productivity Tools
• And Desktop Publishing
• City & Guild Certificate in House Keeping
• Certificate in Certified Medical Administrative Assistant (awaiting)
• Certificate in Certified Billing and Coding Specialist (awaiting)
REFERENCES
Mrs Elaine Bodenheimer
Telephone: 646 – 549-0076
Mr. Kelvin Clarke (Counselor)
Telephone: 876 – 861-0652