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Customer Service Real Estate

Location:
Spring, TX
Posted:
May 05, 2024

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Resume:

TRACEY

MCLAUCHLAN

TRACEY.MCLAUCHLAN@ME.

COM

713-***-****

OBJECTIVE

To work in an organization that

allows me to fulfill my passion of

helping and assisting others to

improve their lives regardless of

background or social situation.

SKILLS

Customer service focused.

Attentive leader that aims to

motivate and encourage teams

towards a common goal.

EXPERIENCE

CUSTOMER SERVICE, MILTON FRANK PLUMBING

Dates From 2002 To 2005

My primary role was front-end customer service for clients visiting the store and dealing with customers over the phone during unexpected plumbing issues. Assisted in the coordination and scheduling of crews. CUSTOMER SERVICE, WRIGHTS PRINTING

Dates From 2005 To 2008

I led and coordinated the printing teams for high-profile projects for local and international customers. My main tasks were scheduling the printing jobs to meet customer requirements and coordinating with logistics to ensure on-time delivery.

REAL ESTATE AGENT (PART TIME)

Dates From May 2019–May 2023

From my experience of living abroad and dealing with the challenges of navigating a new place and environment, I set out to be a real estate agent with a focus on working closely with my clients through all phases of buying a home and getting to know the ins and outs of the area. I built a successful business with many repeat and referral clients.

LOCATION MANAGER, MY HOUSTON SURGEONS

Dates From Nov 2021– Feb 2024

Part of the leadership team for a satellite branch surgery center specializing in plastics, reconstruction and ENT. I was instrumental in the opening of their brand new 60,000Sq ft surgery center and spa in the woodlands. Roles included the management of contractors through the final phases of construction and opening, assistance in AAAASF accreditation for the surgery center, general day-to-day management of the facility and the front- of-office staff.

EDUCATION

DEGREE / DATE EARNED

High School GED.



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