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Customer Service Representative

Location:
Los Angeles, CA
Salary:
22 dollars per hour
Posted:
May 05, 2024

Contact this candidate

Resume:

Finance and Accounting

CONTACT INFORMATION

Physical Address

Nairobi, Kenya

Phone Number

+1-314-***-****

Email

********@*****.***

BIO DATA

Gender Male

Nationality Kenyan

Marital Single

Language Proficient: English

, Kiswahili

RAPHAEL MUCHIRI GATHONI

EDUCATION BACKGROUND

2010-2012: Certified Public

Accountant, Vision Institute of

Professional Studies (KASNEB),

Part 1-3, section 1-6, CPAK

2006-2009: o Bachelor of

Commerce (accounting option), 2nd

Class Upper Division, Jomo Kenyatta

University of Agriculture and

Technology,

2001-2004: Kenya Certificate of

Secondary Education, B (Plain),

Passenga Secondary

PROFESSIONAL SUMMARY

I am a Committed Accounting professional, with invaluable experience of finance, highly focused with a comprehensive knowledge and understanding of financial management and accounting practices. I possess a consistent track record of successfully delivering full lifecycle to the highest accounting standards, tight time scales and within budget.

I am an expert in statuary deductions, resolving accounting discrepancies & irregularities and managing business trend using data. Additionally, can also ensure financial records are maintained in compliance with accepted poli- cies and also establish and monitor the implementation and maintenance of accounting control procedures.

I am currently looking for an opportunity to further my career within the financial industry.

WORK EXPERIENCE

ACCOUNTANT

Gold Crown Beverages Limited, Aug 2011 - To January 2015 Duties and Responsibilities

Documents financial transactions by entering account information

Prepares monthly statements by collecting data; analysing and investigating variances; summarizing data, information, and trends. Maintenance of accurate filing and record keeping for Finance Dept

Managing debtors and ensuring adherence to credit timelines for healthy cash flow

Forecasting monthly cash inflows based on sales and credit terms to different customers

Developing the company credit policy and generating debtors aging different customers

Performing daily sales analysis

Preparing and processing purchase orders, invoices, cheque requests, manual cheques, and contract payments

Ensuring purchase orders, received and invoices are matched

Reviewing and approving purchasing and accounts payable transactions for posting

Recommending change to purchase and other financial policies and practices

AREAS OF EXPERTISE

Presentation Skills- Acquired

presentation skills by presiding over

Gold Crown Beverages annual AGM

Ceremony, team weekly meetings,

and Nationally company meeting

cluster performance presentation.

Accounting skills: Bookkeeping,

account analysis, account

reconciliation, accounting processes,

asset management and budgeting.

Financial skills: Business analytics,

financial advising, financial analysis,

financial management, and financial

reporting.

Computer skills: Windows, Ms.

Word, Ms. Excel, Ms. Access,

PowerPoint and internet.

Superior organizational skills - this

helps in managing team and hit

deadlines.

Excellent Analytical skills- Able to run

numbers to determine growth rates

and take corrective actions on the

non-performing accounts and

relevant team members.

Ardently determined and self-

motivated (Autonomous) - Able to

manage account team efficiently and

effectively without the line manager’s

close supervision.

Creative thinker- Comes up with well

thought out proposals to improve

accounting procedures for the

company.

Driving Skills- Possess a valid driving

licence and a 7-year driving

experience.

Communication Skills- I am

proficient, both oral and written,

communication in both English and

Kiswahili.

Quick learner- Fast in acquiring and

adopting new skills / capabilities.

Interpersonal Skills - I get along with

various kinds of people and able to

manage difficult customers.

FINANCE AND BUDGETING OFFICER

Management Systems International Inc, Jan 2015 – Dec 2017 Duties and Responsibilities

Ensure compliance with MSI policies and procedures, as well as donor regulations and requirements, in all financial and budgeting matters.

Develop and maintain budgets for all MSI projects and activities in Kenya, in collaboration with program managers and other stakeholders.

Prepare accurate and timely financial reports, including expense reports, balance sheets, and income statements, for all projects and activities.

Monitor expenses and revenue streams to ensure that financial targets are met, and recommend adjustments as needed.

Develop and maintain financial management systems and procedures that meet best practices and donor requirements.

Maintain accurate and complete financial records and ensure that all transactions are properly documented.

Support program managers in monitoring project budgets, forecasting expenditures, and preparing financial reports.

Uphold MSI's commitment to diversity, equity, and inclusion in all aspects of financial and budgeting work.

Work collaboratively with other departments and stakeholders to ensure that financial and budgeting strategies align with programmatic objectives.

Liaise with donors, partners, and stakeholders on financial matters, as needed.

Provide training and capacity building to staff on financial management and budgeting processes.

Ensure that all financial and budgeting processes are transparent, accountable, and auditable.

Support the preparation and submission of donor proposals and reports related to financial and budgeting aspects.

Ensure that all financial and budgeting processes comply with USAID regulations and requirements.

FINANCE ACCOUNTANT ( CREDIT CONTROL & BUDGETING)

Gold Crown Beverages Limited, January 2018 - To Date Duties and Responsibilities

Utilized analytical skills to recommend the best financial actions for Gold Crown Beverages Limited.

AREAS OF EXPERTISE

Presentation Skills- Acquired

presentation skills by presiding over

Gold Crown Beverages annual AGM

Ceremony, team weekly meetings,

and Nationally company meeting

cluster performance presentation.

Accounting skills: Bookkeeping,

account analysis, account

reconciliation, accounting processes,

asset management and budgeting.

Financial skills: Business analytics,

financial advising, financial analysis,

financial management, and financial

reporting.

Computer skills: Windows, Ms.

Word, Ms. Excel, Ms. Access,

PowerPoint and internet.

Superior organizational skills - this

helps in managing team and hit

deadlines.

Excellent Analytical skills- Able to run

numbers to determine growth rates

and take corrective actions on the

non-performing accounts and

relevant team members.

Ardently determined and self-

motivated (Autonomous) - Able to

manage account team efficiently and

effectively without the line manager’s

close supervision.

Creative thinker- Comes up with well

thought out proposals to improve

accounting procedures for the

company.

Driving Skills- Possess a valid driving

licence and a 7-year driving

experience.

Communication Skills- I am

proficient, both oral and written,

communication in both English and

Kiswahili.

Quick learner- Fast in acquiring and

adopting new skills / capabilities.

Interpersonal Skills - I get along with

various kinds of people and able to

manage difficult customers.

Conducted thorough evaluations of clients' credit status to identify debtors and determine appropriate credit levels.

Updated and continuously improved credit control policies and procedures to ensure the company was operating in line with best practices and industry trends.

Developed and implemented effective admission and discharge transfer procedures that aligned with the company's credit-control policy.

Negotiated repayment plans with clients, successfully managed debtors' accounts, and monitored repayment patterns to implement remedial actions as needed for optimal debt settlement.

Prepared and submitted accurate and detailed periodic cash flow budgets to the finance manager.

Ensured outstanding customer service in the department by managing relationships with key debtors and facilitating efficient debt collection and settlement.

Supervised day-to-day credit management activities in the department to optimize debt collection efforts.

Successfully handled disputed bills with clients, negotiating optimal repayment plans to facilitate debt settlement.

Ensured timely period debtors' accounts reconciliation and dispatch of client statements in accordance with established guidelines.

Responded promptly to internal and external credit control correspondences and queries.

Prepared and reviewed comprehensive daily, monthly, and yearly reports, including management reports, aging analysis, collection reports, written-off reports, disputed reports, and any other ad-hoc reports as required.

Collaborated with the corporate schemes department to develop and review services level agreements and contracts for corporate clients.

Prepared monthly bank reconciliations and monitored the implementation of the departmental budget to ensure proper utilization of resources.

Conducted monthly reviews of debtor balances and reconciliations.

Managed internal issues and ensured timely payment to creditors.

Successfully met daily cash and debtor targets.

Utilized effective communication skills to contact debtors via calls, emails, or letters and notify them of outstanding invoices.

Conducted business operations in compliance with standard policies and regulations.

Maintained accurate records of client accounts and purchasing activities.

Monitored payment history to identify changes in repayment and took necessary actions.

Conducted monthly reconciliation of debtor ledger accounts.

Proffered recommendations and advice on queries regarding accounts receivable.

Commenced legal action against debtors in the event of halted payment.

Propose irrecoverable debts to be written off or employed strategies to recover receivables in cases of debtor bankruptcy.

Oversaw the forwarding of monthly statements to clients to keep them updated on debt collection activities.

Summarized current financial status by collecting information and preparing balance sheets, profit and loss statements, and other reports.

Maintained accounting controls by preparing and recommending policies and procedures.

Reconciled financial discrepancies by collecting and analyzing account information.

Secured financial information by completing database backups.

Maintained financial security by following internal controls.

Prepared payments by verifying documentation and requesting disbursements.

Answered accounting procedure questions by researching and interpreting accounting policy and regulations.

Prepared special financial reports by collecting, analyzing, and summarizing account information and trends.

Guided accounting clerical staff by coordinating activities and answering questions.

Secured financial information by completing database backup

Develop and implement financial planning and analysis processes to ensure accurate and timely financial forecasting.

Monitor financial performance against budgets and forecasts, identifying and addressing variances and making recommendations for corrective action

HOBBIES

Travelling on and off duty to acquire experience in people’s diversity.

Active in physical games especially football

Socializing

Community work.

Reading journals, and watching more about business trends REFEREES

Upon Request

AREAS OF EXPERTISE

Presentation Skills- Acquired

presentation skills by presiding over

Gold Crown Beverages annual AGM

Ceremony, team weekly meetings,

and Nationally company meeting

cluster performance presentation.

Accounting skills: Bookkeeping,

account analysis, account

reconciliation, accounting processes,

asset management and budgeting.

Financial skills: Business analytics,

financial advising, financial analysis,

financial management, and financial

reporting.

Computer skills: Windows, Ms.

Word, Ms. Excel, Ms. Access,

PowerPoint and internet.

Superior organizational skills - this

helps in managing team and hit

deadlines.

Excellent Analytical skills- Able to run

numbers to determine growth rates

and take corrective actions on the

non-performing accounts and

relevant team members.

Ardently determined and self-

motivated (Autonomous) - Able to

manage account team efficiently and

effectively without the line manager’s

close supervision.

Creative thinker- Comes up with well

thought out proposals to improve

accounting procedures for the

company.

Driving Skills- Possess a valid driving

licence and a 7-year driving

experience.

Communication Skills- I am

proficient, both oral and written,

communication in both English and

Kiswahili.

Quick learner- Fast in acquiring and

adopting new skills / capabilities.

Interpersonal Skills - I get along with

various kinds of people and able to

manage difficult customers.



Contact this candidate