Customer Service Store Manager
Resume:
Madison Roberts
Tacoma,WA,*****
***************@*****.***
Summary
Professional and adept individual with several years of customer service, conflict resolution and leadership. Skilled communicator and have shown to be adaptable and flexible in my work. Effective in my time management and decision making abilities.
Area of Expertise
Management / Customer Relationships / Negotiation Skills / Money Handling / Inventory / Ability to Present and Clearly Explain Education / Lesson Preparation and Planning / Critical Thinking / Detail-Oriented
Work Experience
Department of Defense
Clarkmoor Child Development Center- teaching assistant
Tacoma, WA 98433 (Joint base Lewis-Mcchord)
March 2022 - Present
●Construct individual teaching plans for every child in my care and apply them.
●Up keep classroom presentation and organization, keeping a healthy and clean environment for the children in my care.
●Oversee children with learning disabilities and behavioral challenges.
Jamba Juice
Store Manager
Ohau, HI 96818
February 2019 - October 2020
●Daily tasks of store upkeep include; Store product orders, Money orders, organizing, customer service, training of new members.
●Experience with employee scheduling and monthly store inventory.
●Handled currency and credit transactions quickly and effectively
● Cross-trained and coordinated scheduling with team members to ensure seamless service.
Wendys
Crew member/ Training manager
Gilbert, Az 85233
August 2016 - August 2018
●Training new members on all the different areas of work and observing each person's best way of learning.
●Maintained high standards of customer service during high-volume, fast-paced operations
●Mastered point-of-service computer system for automated order taking.
●Communicated clearly and positively with coworkers and management.
●Resolved complaints promptly and professionally.
Education
Mesquite High School, Gilbert Arizona - Diploma
Department of Defense - Early Childhood Education
Hawaii Training Medical Center- Phlebotomy certification
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