Customer Service Beauty Advisor

Sahar Nikfard

778-***-**** ************@*****.*** West Vancouver, BC Page 1 of 2

Objective

To obtain a position as a Pharmacy Assistant and use my experience to support the organization with Pharmacy operations

Professional Summary

Kroll software certification

Over one-year experience as a Pharmacy Assistant

Ability to deal with public, customer service and communicational skills

Ability to work accurately with a strong attention to detail

Ability to work well under pressure in time sensitive situations

Highly resourceful, with the ability to prioritize, multitask and meet the deadlines

Highly committed and responsible with team mindset

Fast learner, eager to self-development

Extensively trained on client orientation skills

MS office (Word, Power Point, Excel, Outlook)

Professional Experience

Pharmacy Assistant

Shoppers Drug Mart, Burnaby, Canada Oct 2020 - now

Compounding/Preparing pharmaceutical custom compounds as prescriptions

Processing and preparation of prescriptions

Organizing supplies and stocking the supplies

Handling POS transactions (debit/credit/cash/gift card)

Performing cashier duties and completing customer pickups

Helping with telephone inquiries

Answering phones, taking orders and responding to inquiries

Performing documentation duties

Pharmacy Assistant

Loblaw Pharmacy, North Vancouver, Canada Jan 2020 – April 2020

Greeted customers and help them locate the merchandise

Gathered and entered patient information and doctor’s prescription in computer system

Accepted written prescription or refill requests from customers in person or via telephone

Accurately entered and maintained appropriate data within the applicable Pharmacy systems

Selected appropriate products, performed the accuracy program, including 7 point, Visual and DIN checks, selected and counted/ measured and prepared appropriate products, labeled and organized for pharmacist checking

Maintained prescription and inventory recordkeeping systems

Prepared bubble packs for patients

Handled POS transactions (debit/credit/cash/gift card)

Answered phones, taking orders and responding to phone inquiries

Organized prescription deliveries and mailing

Sahar Nikfard

778-***-**** ************@*****.*** West Vancouver, BC Page 2 of 2

Put away received pharmacy inventory in appropriate location in accordance with established workflow

Provided support and assistance to the Pharmacist(s) as required, ultimately with a view to enhancing the Pharmacist/customer relationship

Maintained inventory and checked stocks

Mixed, reconstituted, or compounded prescriptions, as directed and supervised by the pharmacist

Data entry in Kroll

Assisted with the front counter

Training and Education

Customer first, Shoppers Drug Mart, Burnaby, BC

Drug Knowledge, Shoppers Drug Mart, Burnaby, BC

Drug Selection, Shoppers Drug Mart, Burnaby, BC

Filling and packaging basic, Shoppers Drug Mart, Burnaby, BC

Health and Safety, Shoppers Drug Mart, Burnaby, BC

English Communication, NSMS, North Vancouver, BC

Bachelor’s Degree in French Language, Azad University, Tehran, Iran

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