Customer Service Real Estate

Shukriyyah Fareed

*** ***** ****** **** ● Spartanburg SC 29301 ● 781-***-**** ● *********@*****.***

CAREER SUMMARY

A talented accomplished Administrative leader in a variety of businesses including, mass communications, management, retail, consultation, real estate, publishing and engineering.

SUMMARY OF SKILLS/QUALIFICATIONS

Microsoft Office Suite including Quick Books Excellent written and verbal communication skills

Work well alone or in a team environment Knowledge of Budgeting

Attention to detail Family Property Business

Excellent organizational skills

ADMINISTRATIVE EXPERIENCE

Assisted family with rental business of 11 Homes, cleaned, toured, composed rental agreements per SC &MA

Coordinate and schedule programming for two television stations (WSPA & WYCW)

Trained and Managed Assistants

Provided customer service for viewers with complaints and resolved issues when possible

Planned five year forecast and budget schedule for programming

Maintained contracts for programs and Children’s FCC requirements

Produced Power Point presentations

Proofread for the design publishing department

Organized showings for new book cover designs

Ordered office supplies per budget allowance

Wrote proposals and executed marketing projects for structural engineering company

Scheduled meetings and travel arrangements

Proficient and experienced in Microsoft Office and Quick Books Excel

Worked directly with President, CEO and a supporting staff of 14

Worked directly with the VP of Programming, General Managers, and Sales Manager

Managed a bridal salon and front office

Assisting and advising Brides and Grooms on items to purchase for their registry

CUSTOMER SERVICE EXPERIENCE

Serviced Clients after making sale

Solved viewer programming questions, issues and concerns

Consulted and coordinated with brides for their wedding dresses and wedding parties

Maintained customer records and orders

EMPLOYMENT HISTORY

Dorothy Davis – CAN 2/2013-2/2015

Macy’s, Registry Consultant, (PT) Greenville, SC 11/2011-1/2013

Rejoice Magazine, Account Executive, Spartanburg, SC 2008-2011

WSPA/WYCW TV, Programming Coordinator, Spartanburg SC 1997-2008

The Castle - Bridal Salon, Manager, Spartanburg, SC 1996-1997

McNamara/Salvia, Inc. - Structural Engineers, Admin. Assist. Boston MA 1990-1996

Houghton Mifflin Co, - Publishing, Administrative Assistant, Boston MA 1987-1990

EDUCATION

Garland Jr. College, Boston MA, University of Lowell, Lowell, MA, Spartanburg Community College

School of Fashion Design, Boston, MA

REFERENCES: Upon request

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